Branch Manager - GL South East

Bajaj Finserv Limited; Dakshin Dinajpur; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Bajaj finance limited is seeking a Branch Manager to drive operations and profitability at the local branch. The role emphasizes active field marketing, customer engagement, and maintaining strict compliance in gold loan valuations.

The candidate should have 4-7 years of relevant experience and hold a Bachelor's or Postgraduate degree, with strong communication skills. Prior gold loan banking or client service exposure is preferred.

Qualifications

• 4-7 years of relevant experience.
• Bachelor's or Postgraduate degree preferred.
• Experience in gold loan banking or client service is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Oversee overall branch operations and profitability.
• Lead field marketing activities to boost brand visibility.
• Plan and monitor field marketing to maintain a healthy leads pipeline.
• Engage customers for new acquisitions and retention of existing clients.
• Ensure accurate valuation of pledged gold items and maintain policy compliance.
• Safeguard pledged securities as branch custodian of vault.

Skills

Communication skills

Education

Bachelor's Degree

Postgraduate Degree

Job description

Job Purpose

This position is open with Bajaj finance limited

Duties and Responsibilities

• Responsible for overall branch operations,performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility
• Plan,conduct monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth
• Focus on customer engagement for new customer acquisitions retainment of old customers
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance
• Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch
• Increase Gold Loan business, plus various other third-party products i.e., NCD''s, Gold Coins sale etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation maintenance of 100% process compliance at branch.
• Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

• Education Skill Qualifications:
• 4-7 years of relevant experience required.
• Bachelors Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.