Branch Manager - GL East

Bajaj Finance; North Tripura District; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

Bajaj Finance Limited is seeking a Branch Manager to oversee operations, profitability, and compliance at the branch level. The role focuses on gold loan activities, customer engagement, and staff leadership.

You will drive field marketing efforts, mentor employees, and ensure quality control while growing a diversified product mix including NCDs and gold coins. Strong communication and planning skills are essential.

Qualifikationen

• 4-7 years of relevant experience required.
• Bachelor's Degree or Post-graduation preferred.
• Experience in gold loan banking, gold loan products, management or client service preferred.
• Clear and concise written and verbal communication skills required.

Aufgaben

• Oversee overall branch operations and profitability.
• Drive field-marketing activities to improve brand visibility.
• Plan and monitor branch field marketing for healthy lead pipeline and conversions.
• Engage customers for new acquisitions and retain existing customers.
• Ensure accurate valuation of pledged gold ornaments and compliance with policy.
• Safely manage vault and pledged securities in line with company policy.
• Maintain low NPAs through proactive collections and follow-ups.
• Provide coaching, mentoring, and timely feedback to staff.
• Prepare reports on branch performance and drive business growth.
• Increase gold loan business and cross-sell third-party products like NCDs and gold coins.

Kenntnisse

Communication skills

Planning

People management

Ausbildung

Bachelor's Degree

Post-graduation Degree

Jobbeschreibung

Job Summary

This position is open with Bajaj Finance Limited.

Responsibilities

• Responsible for overall branch operations, performance profitability of the branch.
• Drive participate in field-marketing activities of various financial products along with the team to improve brand visibility.
• Plan, conduct, monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth.
• Focus on customer engagement for new customer acquisitions retainment of old customers.
• Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc.
• Responsible for correct valuation maintenance of 100% process compliance at branch.

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelor's Degree/Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.