Branch Manager - Banking

Kotak Mahindra Bank Limited; Tirupati; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank Limited invites applications for a Branch Manager at the Ramachandrapuram branch near Tirupati. You will oversee day-to-day branch operations, ensure smooth service delivery, and drive business targets with a focus on customer experience.

Lead and motivate branch staff, manage customer service, sales, and compliance, and maintain branch financial controls while adhering to banking policies.

Responsibilities

• Responsible for managing the overall operations of a bank branch, ensuring smooth functioning and achievement of business targets.
• Oversee customer service, sales, and compliance within the branch.
• Lead and motivate branch staff to deliver excellent banking services.
• Manage branch financials, risk, and regulatory adherence.
• Act as the primary point of contact for customers and stakeholders at the branch level.
• Drive business growth through effective branch management and customer relationship building.
• Ensure operational efficiency and adherence to banking policies and procedures.
• Coordinate with higher management for strategic initiatives and reporting.
• Maintain a strong focus on customer satisfaction and service quality.
• Monitor and manage branch performance metrics and targets.

Job description

Branch Manager_BRANCH BANKING-Branch Head_Ramachandrapuram

• Responsible for managing the overall operations of a bank branch, ensuring smooth functioning and achievement of business targets.
• Oversee customer service, sales, and compliance within the branch.
• Lead and motivate branch staff to deliver excellent banking services.
• Manage branch financials, risk, and regulatory adherence.
• Act as the primary point of contact for customers and stakeholders at the branch level.
• Drive business growth through effective branch management and customer relationship building.
• Ensure operational efficiency and adherence to banking policies and procedures.
• Coordinate with higher management for strategic initiatives and reporting.
• Maintain a strong focus on customer satisfaction and service quality.
• Monitor and manage branch performance metrics and targets.