Branch Manager

Kotak Mahindra Bank Limited; Rajam; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Senior Branch Manager for our Branch Banking unit. You will lead a high-performing team, drive deposits, manage day-to-day operations, and deliver superior customer service across all touchpoints.

The role emphasizes profitability, regulatory compliance, and cross-selling of mutual funds and insurance products, with responsibility for P&L, fee-based income, and coordinating with product and marketing teams.

Qualifications

• Proven leadership of a high-performing team.
• Experience in branch banking and retail liabilities.
• Strong sales and cross-selling capabilities.
• Sound knowledge of regulatory guidelines.

Responsibilities

• Drive business growth and branch profitability.
• Ensure regulatory compliance and operational excellence.
• Lead cross-selling of mutual funds and insurance.
• Oversee customer engagement across all touchpoints.
• Manage branch P&L and deposits growth.

Skills

Sales acumen

Regulatory awareness

Team leadership

Customer service

Job description

Branch Manager-BRANCH BANKING-Branch Head

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products Drive enhancement of the deposit pool from existing and new customers. Ensure high standards of customer service delivery across all touchpoints. Promote and achieve cross-selling targets for non-deposit products. Lead sales initiatives for Mutual Funds and Insurance products. Generate fee-based income through strategic product offerings. Oversee branch administration and ensure smooth day-to-day operations. Ensure full compliance with regulatory and internal guidelines. Foster a productive and motivated branch team environment. Take ownership of the branch’s Profit & Loss and break-even performance. Collaborate with internal stakeholders for product innovation and marketing initiatives.

Experience Level Senior Level