Branch Manager

Skillventory; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Skillventory in Mumbai seeks a Branch Sales professional to drive CASA current and savings account acquisition and deposit growth. You will lead branch sales teams, manage HNI portfolios, and deepen customer relationships while ensuring regulatory compliance and high service standards.

The role emphasizes local market engagement, cross-selling of bank products, and achievement of branch targets. Strong leadership and strategic thinking are essential for success in this position.

Responsibilities

• Achieve branch targets for CASA, liabilities, investments, insurance, cards and other banking products.
• Acquire new customers and deepen relationships with existing customers.
• Drive cross-selling and up-selling of bank products.
• Manage and grow HNI/Affluent and key customer portfolios
• Build strong relationships with local market, corporates, traders and other customer segments.
• Lead, motivate and monitor the performance of Branch Sales/RM/Service teams
• Ensure achievement of individual and branch-level business targets.
• Monitor branch profitability, revenue and productivity.
• Ensure excellent customer service and complaint resolution
• Ensure smooth day-to-day branch operations and adherence to KYC, AML, audit and regulatory compliance
• Monitor competitor activity and develop local market strategies for business growth.

Skills

Sales

Customer relationship management

Cross-selling

Team leadership

Regulatory compliance

Job description

Role & responsibilities

Drive CASA Current & Savings Account acquisition and deposit growth.

• Achieve branch targets for CASA, liabilities, investments, insurance, cards and other banking products.
• Acquire new customers and deepen relationships with existing customers.
• Drive cross-selling and up-selling of bank products.
• Manage and grow HNI/Affluent and key customer portfolios.
• Build strong relationships with local market, corporates, traders and other customer segments.
• Lead, motivate and monitor the performance of Branch Sales/RM/Service teams.
• Ensure achievement of individual and branch-level business targets.
• Monitor branch profitability, revenue and productivity.
• Ensure excellent customer service and complaint resolution.
• Ensure smooth day-to-day branch operations and adherence to KYC, AML, audit and regulatory compliance.
• Monitor competitor activity and develop local market strategies for business growth.