Branch Collection Executive / Branch Collection Manager

Hiranandani Financial Services; Devanahalli; Presencial; INR 300.000 - 600.000; Jornada completa

Descripción de la vacante

Hiranandani Financial Services is seeking a Branch Collection Executive/Manager in Bangalore to manage recovery of EMI dues for business loans. You will conduct field visits, follow up with borrowers, and coordinate with credit, sales and legal teams to resolve defaults.

The role requires strong negotiation skills and experience in collections; immediate joiners or notice up to 1 month are preferred. This is a full-time permanent position in the NBFC sector with a focus on disciplined

Formación

• UG degree in any field.
• Experience in collections or NBFCs is a plus.
• Strong negotiation and communication skills are essential.

Responsabilidades

• Recover EMI dues and outstanding amounts from business loan customers.
• Follow up via phone, field visits, and legal reminders as needed.
• Maintain regular contact with delinquent borrowers.
• Understand borrower challenges and negotiate payment plans.
• Conduct field visits to customers' business locations or residences.
• Trace absconding or non-contactable borrowers using data and leads.
• Maintain daily collection activity and payment update reports.
• Collaborate with credit, sales and legal teams on complex defaults.
• Escalate high-risk accounts for legal or repossession actions.
• Keep accurate records of collections and repayment commitments.
• Educate borrowers on impact of non-payment.
• Assist with settlements or loan restructuring with the credit team.

Conocimientos

Negotiation Skills

Collections Management

Bucket System Knowledge

Educación

Any Graduate

Descripción del empleo

Job description

Locations: Bangalore Kengeri / Peenya / Devanahalli

Role & responsibilities

• Responsible for timely recovery of EMI dues and outstanding amounts from business loan customers.
• Follow-up through phone calls, field visits, and legal reminders as needed.
• Maintain regular contact with delinquent borrowers.
• Understand customer financial challenges and negotiate payment plans if required.
• Conduct field visits to customers' business locations or residences.
• Trace absconding or non-contactable borrowers using available data and leads.
• Maintain daily reports of collection efforts and payment updates.
• Collaborate with credit, sales, and legal departments to address complex default cases.
• Escalate high-risk accounts for legal or repossession actions, if necessary.
• Maintain accurate and updated records of collections, communications, and repayment commitments.
• Educate borrowers on the impact of non-payment.
• Work on settlement proposals or restructuring of loans in coordination with the credit team.

Role: Branch Collection Executive / Branch Collection Manager

Industry Type : NBFC

Department: Collections

Employment Type: Full Time, Permanent

EducationUG: Any Graduate

Key Skills : Negotiation Skills / Collections Managerment / Bucket System Knowledge

Priority : Immediate Joiners / Notice Upto 1 Month