BPO & TeleCaller

Truely Marry; Kanpur; On-site; INR 167,000 - 279,000; Full time

Job summary

TruelyMarry is seeking a Telecaller/Telesales Executive in Kanpur to join a growing team focused on connecting with potential customers, promoting our services, and supporting the sales team. You will drive growth by converting leads and maintaining strong customer relationships.

The role emphasizes strong communication, English proficiency, and the ability to meet sales targets while providing excellent customer service.

Qualifications

• Proven experience as telesales representative or in customer service/sales.
• Track record of meeting or exceeding sales quotas (preferably over the phone).
• Good knowledge of computer systems, CRM software, and telephone operations.
• Excellent English communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.

Responsibilities

• Contact potential and existing customers to share details about our services.
• Direct qualified prospects to the field sales team when required.
• Accurately update and maintain customer information in the database.
• Process customer orders with precision.
• Handle queries and grievances to maintain the company’s reputation.
• Strive to meet sales targets and contribute to future growth.
• Maintain clear records of calls, sales, and valuable customer insights.

Skills

Communication skills

English proficiency

Negotiation

CRM software knowledge

TeleSales

Tools

CRM software

Job description

Position

BPO & TeleCaller

Experiance

0-2 Years

Location

kanpur

Responsibility

Are you a young professional with strong communication skills and the drive to take on challenges? Join TruelyMarry.com and be a part of a growing team that’s helping people find their perfect match while building meaningful customer relationships.

Role Overview

As a telecaller/telesales executive, you will play a key role in driving business growth by connecting with potential customers, promoting our services, and supporting the sales team.

Responsibilities

• Contact potential and existing customers to share details about our services.
• Direct qualified prospects to the field sales team when required.
• Accurately update and maintain customer information in the database.
• Process customer orders with precision.
• Handle queries and grievances to maintain the company’s reputation.
• Strive to meet sales targets and contribute to future growth.
• Maintain clear records of calls, sales, and valuable customer insights.

Requirements

• Proven experience as a telesales representative or in customer service/sales.
• Track record of meeting or exceeding sales quotas (preferably over the phone).
• Good knowledge of computer systems, CRM software, and telephone operations.
• Ability to quickly learn and explain products/services to prospects.
• Excellent English communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.

Why Join Us?

At TruelyMarry, you’re not just making calls—you’re creating opportunities, building trust, and helping people find happiness. Take the next step in your career and grow with us.