BPO Telecaller

JM Financial Services Ltd.; Dewas; On-site; INR 67,000 - 223,000; Full time

Job summary

JM Financial Services Ltd. in Dewas seeks an enthusiastic BPO Telecaller to join our on-site team. This entry-level role involves outbound calls, guiding clients through our investment services, and answering queries to support growth and client satisfaction.

You will maintain client records, follow up on leads, and collaborate with the team to meet monthly targets while learning about our products and services in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication in English.
• Basic computer skills and familiarity with MS Office.
• Ability to engage with clients and build rapport.
• Willingness to learn in a fast-paced environment.

Responsibilities

• Conduct outbound calls to prospective clients and provide information about our services.
• Assist clients with their inquiries and resolve any issues they may have.
• Maintain accurate records of client interactions in our database.
• Follow up with leads and convert them into potential clients.
• Collaborate with team members to achieve monthly targets.
• Stay updated on our products and services to effectively communicate with clients.
• Provide feedback on client needs and market trends to management.
• Participate in training and development programs to enhance your skills.

Skills

Verbal English

Teamwork

Client engagement

MS Office

Education

High school diploma

Tools

MS Office

Job description

Description

JM Financial Services is looking for an enthusiastic BPO Telecaller to join our dedicated team in Dewas. This full-time, on-site position offers a fantastic opportunity for individuals starting their career in the Investment Management industry. As a BPO Telecaller, you will play a vital role in reaching out to potential clients, helping them understand our services, and assisting them with their queries.

In this entry-level role, you will contribute to the growth of our company by effectively communicating with clients and providing them with the necessary information regarding our investment solutions. Your efforts will directly support our strategic goals and enhance client satisfaction. We offer a competitive salary range of ₹6,000 - ₹20,000 monthly, along with a supportive work environment conducive to professional development.

Responsibilities

• Conduct outbound calls to prospective clients and provide information about our services


• Assist clients with their inquiries and resolve any issues they may have


• Maintain accurate records of client interactions in our database


• Follow up with leads and convert them into potential clients


• Collaborate with team members to achieve monthly targets


• Stay updated on our products and services to effectively communicate with clients


• Provide feedback on client needs and market trends to management


• Participate in training and development programs to enhance your skills

Requirements

• High school diploma or equivalent; additional education is a plus


• Strong verbal communication skills in English


• Ability to engage with clients and build rapport


• Basic computer skills and familiarity with MS Office


• Strong organizational skills and attention to detail


• Ability to work effectively in a team-oriented environment


• Willingness to learn and adapt in a fast-paced environment


• Previous experience in a customer service or telecalling role is a plus