Immediate Hiring: BPO Telecaller Openings - Apply Now

The Elitejob; India; Hybrid; INR 180,000 - 240,000; Full time

Benefits offered by this job

Fixed salary with incentives

Paid training

Hybrid work options

Job summary

HR Service Jobs in India is hiring BPO Telecallers to deliver exceptional customer service across campaigns. Fresher to 2 years experience welcome; you will handle outbound/inbound calls, document interactions, and meet targets.

Flexible shifts, full-time with work-from-home and on-site options, training provided, and opportunities to grow. English and regional language skills preferred; basic computer skills required.

Qualifications

• Minimum qualification: 12th Pass or Graduate.
• Excellent verbal communication in English and/or regional languages (Hindi, Tamil, Telugu, Kannada, etc.).
• Basic computer proficiency and typing skills.
• Strong interpersonal and customer service skills.
• Ability to stay calm and work under pressure.
• Willingness to learn and adapt to dynamic processes.

Responsibilities

• Make outbound and attend inbound calls to address inquiries, provide information, and resolve issues.
• Promote products or services as per campaign requirements.
• Maintain professionalism and empathy with customers at all times.
• Accurately document customer interactions and transactions.
• Escalate unresolved issues to appropriate internal teams.
• Meet or exceed daily/weekly/monthly performance targets.
• Adhere to quality standards, compliance regulations, and company policies.

Skills

Verbal communication

Regional language skills

CRM knowledge

Customer service

Calm under pressure

Willingness to learn

Typing skills

Interpersonal skills

Education

12th Pass / Graduate

Tools

CRM tools

Job description

Job Summary:

Are you an enthusiastic communicator with a passion for delivering exceptional customer service? HR Service Jobs is currently seeking dedicated and result-oriented BPO Telecallers for immediate hiring. This is a fantastic opportunity to join a dynamic and growing team in the Business Process Outsourcing (BPO) industry, where you will play a key role in supporting customer interaction and driving satisfaction across various projects.

Whether you are a fresher or have prior experience in BPO/customer support, we want to hear from you!

Key Responsibilities:

• Make outbound and attend inbound calls to/from customers to address inquiries, provide information, and resolve issues.

• Promote products or services as per campaign requirements.

• Maintain a high level of professionalism and empathy with customers at all times.

• Accurately document customer interactions and transactions.

• Escalate unresolved issues to the appropriate internal teams.

• Meet or exceed daily/weekly/monthly performance targets.

• Adhere to quality standards, compliance regulations, and company policies.

Required Skills and Qualifications:

• Minimum qualification: 12th Pass / Graduate in any stream.

• Excellent verbal communication skills in English and/or regional languages (Hindi, Tamil, Telugu, Kannada, etc.).

• Basic computer proficiency and typing skills.

• Strong interpersonal and customer service skills.

• Ability to stay calm and work effectively under pressure.

• Willingness to learn and adapt to dynamic work processes.

Experience:

• Fresher to 2 years of experience in BPO, Telecalling, Customer Service, or Sales support.

• Prior experience in voice-based BPO or call center is an added advantage.

Working Hours:

• Full-Time

• Flexible shifts: Morning / Evening / Rotational (Depending on process requirements)

• 6 Days Working (1 Weekday Off)

Knowledge, Skills, and Abilities:

• Understanding of customer support principles and CRM tools.

• Ability to handle high call volumes while maintaining quality.

• Problem-solving mindset with a positive attitude.

• Fast learner and excellent team player.

• Multilingual skills are a plus.

Benefits:

• Attractive fixed salary + performance-based incentives.

• Paid training and skill development opportunities.

• Work-from-home and on-site options (location-specific).

• Career growth and internal promotion opportunities.

• Health insurance and employee wellness programs.

• Friendly and supportive work environment.

Why Join HR Service Jobs?

At HR Service Jobs, we are committed to helping people achieve their career aspirations while delivering outstanding customer service experiences. We offer a culture of learning, performance, and growth. Whether you are starting your professional journey or seeking to elevate your experience, this is your chance to build a rewarding future with us.