Tele call and sales executive

Choice International Limited; Mumbai; On-site; INR 201,000 - 357,000; Full time

Job summary

Choice International Limited in Mumbai is hiring a Tele Call and Sales Executive for a full-time, on-site role. You will make outbound and handle inbound calls, explain financial products, and address client questions with clarity and professionalism.

You will generate leads, follow up with prospects, log calls, and update CRM records while hitting daily targets. The role requires strong communication, sales skills, and the ability to work under compliance guidelines in a fast-paced financial

Qualifications

• Strong communication and active listening skills.
• Sales, negotiation, and persuasion abilities to convert leads.
• Customer service and problem-solving mindset.
• Basic computer literacy and CRM/telecalling software familiarity.
• Time management and organisational skills to handle high call volumes.
• Telesales or financial services sales experience is beneficial.
• Bachelor’s degree preferred; relevant experience considered.
• Ability to work in a fast-paced environment and comply with policies.

Responsibilities

• Make outbound and receive inbound calls to clients.
• Explain financial products and services clearly.
• Generate leads and follow up with prospects.
• Maintain call logs and update client information in CRM.
• Achieve call and sales targets.
• Coordinate with sales and operations teams.
• Ensure a positive customer experience and comply with guidelines.

Skills

Communication

Active listening

Interpersonal skills

Sales

Negotiation

Persuasion

Customer service

Problem-solving

CRM software

Time management

Attention to detail

Organizational skills

Telesales

Education

Bachelor’s degree (any discipline)

Tools

CRM software

Job description

Company Description

Choice International Limited is a diversified financial services group focused on helping individuals, businesses, and government institutions achieve their financial and strategic goals. The organization offers an integrated ecosystem of services, including stock broking, wealth management, insurance broking, NBFC lending, asset management, investment banking, and public sector consulting. By combining innovation, deep industry expertise, and a customer-first approach, Choice delivers comprehensive solutions that create long-term value. The company actively contributes to India’s growth through projects in infrastructure, digital transformation, public financial management, and other nation-building initiatives, while building trusted, lasting relationships with clients.

Role Description

This is a full-time, on-site Tele Call and Sales Executive role based in Mumbai. The role involves making outbound and receiving inbound calls to prospective and existing clients, explaining financial products and services, and addressing queries in a clear and professional manner. The Tele Call and Sales Executive will be responsible for generating leads, following up on prospects, maintaining call logs, and updating client information in the CRM or relevant systems. Daily activities include achieving call and sales targets, coordinating with sales and operations teams, and ensuring a positive customer experience. The role also requires adhering to compliance guidelines, participating in sales campaigns, and providing feedback on client needs and market responses to support continuous improvement.

Qualifications

• Candidates should possess strong communication, active listening, and interpersonal skills to engage effectively with diverse clients over the phone.
• Candidates should possess sales, negotiation, and persuasion skills to convert leads, cross-sell products, and achieve revenue targets.
• Candidates should possess customer service and problem-solving skills to handle inquiries, resolve concerns, and maintain client satisfaction.
• Candidates should possess basic computer literacy and CRM or telecalling software skills to manage call records, client data, and reporting.
• Candidates should possess time management, attention to detail, and organizational skills to handle high call volumes and meet daily targets.
• Prior experience in telesales, customer support, or financial services sales is beneficial.
• A bachelor’s degree in any discipline is preferred, though relevant experience may be considered in lieu of formal education.
• Ability to work in a fast-paced environment, follow compliance and company policies, and collaborate with team members is essential.