BPO Sales Trainer

Global Services; Vasai; Presencial; INR 350 000 - 520 000; Tempo integral

Resumo da oferta

Global Services in Maharashtra seeks an experienced BPO Sales Trainer to design and deliver targeted training for sales teams. You will build programs, conduct sessions, and ensure ongoing performance improvements across outbound sales channels.

The role emphasizes skills in communicating, presenting, and developing effective training materials to drive sales success and customer satisfaction.

Qualificações

• Experience designing and delivering sales training programs.
• Proven ability to train BPO or sales teams.
• Strong assessment and feedback skills for trainee progress.

Responsabilidades

• Design, develop, and implement comprehensive training programs for sales teams in a BPO environment.
• Conduct engaging sessions covering sales techniques, product knowledge, and customer service skills.
• Assess training needs through surveys, interviews, and evaluations to ensure effectiveness.
• Monitor trainee progress and provide feedback to enhance learning.
• Collaborate with management to align training objectives with business goals and sales strategies.
• Stay updated on industry trends to improve content and delivery methods.

Conhecimentos

BPO trainer

Sales process knowledge

Outbound sales

Communication skills

Training material design

Descrição da oferta de emprego

We are seeking a dynamic and experienced BPO Sales Trainer to join our team in Maharashtra. The ideal candidate will be responsible for developing and delivering training programs that enhance the skills and performance of our sales teams within the BPO sector. As a BPO Sales Trainer, you will play a crucial role in equipping our employees with the necessary tools and knowledge to excel in their roles, ultimately driving sales performance and customer satisfaction.

Key Responsibilities

• Design, develop, and implement comprehensive training programs tailored to the needs of sales teams in the BPO environment.
• Conduct engaging training sessions that cover sales techniques, product knowledge, and customer service skills.
• Assess training needs through surveys, interviews, and performance evaluations to ensure training effectiveness.
• Monitor and evaluate the progress of trainees, providing feedback and support to enhance their learning experience.
• Collaborate with management to align training objectives with business goals and sales strategies.
• Stay updated on industry trends and best practices to continuously improve training content and delivery methods.

Required Skills

• Proven experience as a trainer in the BPO or sales environment.
• Strong knowledge of sales processes and techniques, particularly in outbound sales.
• Excellent communication and presentation skills, with the ability to engage and motivate trainees.
• Ability to assess training needs and develop effective training materials.
• Familiarity with various training methodologies and tools.