BMC Helix ITSM with Immediate Joining

Wipro; Bengaluru; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Wipro Limited in Bengaluru is seeking a seasoned BMC Helix ITSM specialist to support delivery through development and deployment of tools. The role requires hands-on experience with BMC Remedy ITSM and Helix, with a focus on integration and modernization of ITSM workflows.

Ideal candidates have 6–10 years of experience, strong troubleshooting, customer-facing skills, and the ability to analyze requirements and propose technical solutions.

Qualifications

• Strong BMC Remedy ITSM / BMC Helix development experience.
• Hands-on BMC Helix implementation and customization.
• Strong B2B integration implementation experience.
• Good hands-on experience with SOAP/WSDL Web Services.
• Strong knowledge of REST APIs and API integrations.
• Good experience building PWA views and PWA workflows.
• Hands-on BMC Remedy/Helix upgrade experience.
• Good understanding of ITSM workflows and application architecture.
• Strong troubleshooting and problem-solving skills.
• Good customer-facing and customer-handling experience.
• Ability to independently analyze requirements and propose technical solutions.

Skills

BMC Remedy ITSM

BMC Helix ITSM

BMC Helix development

SOAP/WSDL

REST APIs

API integrations

PWA views

PWA workflows

Helix upgrade

ITSM workflows

Troubleshooting

Customer-facing

Requirements analysis

Job description

Job Title: BMC Helix ITSM with Immediate Joining

Posting Start Date: 10/7/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to support delivery through development and deployment of tools.

JD- BMC Helix ITSM

Total years of experience- 6 years to 10 years

Location- Bengaluru

Looking for a strong BMC Remedy ITSM / BMC Helix technical professional with hands-on development and implementation experience.

Must Have

• Strong BMC Remedy ITSM / BMC Helix development experience
• Hands-on BMC Helix implementation and customization
• Strong B2B integration implementation experience
• Good hands-on experience with SOAP/WSDL Web Services
• Strong knowledge of REST APIs and API integrations
• Good experience building PWA views and PWA workflows
• Hands-on BMC Remedy/Helix upgrade experience
• Good understanding of ITSM workflows and application architecture
• Strong troubleshooting and problem-solving skills
• Good customer-facing and customer-handling experience
• Ability to independently analyze requirements and propose technical solutions

Preferred

Experience with enterprise-scale BMC Helix implementations, ESB/middleware integrations, ITSM migrations, and complex multi-system integrations.

Deliver

No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution

Timely development and within budget

Timely deployment of tool

Error free deployment

Mandatory Skills: BMC Helix ITSM.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.