Billing Specialist

RRD; Chennai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

RRD, based in Chennai, is seeking a Billing/Accounts Receivable specialist to support end-to-end O2C processes. The role requires 2–4 years of relevant experience and a strong grasp of billing controls, with flexibility to work US shift timings.

The ideal candidate will have solid accounting knowledge, proficient MS Office skills, and the ability to drive process improvements. You will collaborate with clients and internal teams to ensure timely, accurate billing and timely month-/quarter-end

Qualifications

• Bachelor’s Degree in Commerce (B.Com.) or equivalent, with strong academic background.
• Minimum 2–4 years of relevant experience in Billing / Accounts Receivable (O2C domain), preferably in handling complex billing processes.
• Strong accounting knowledge and understanding of the end-to-end O2C

Responsibilities

• Review Unbilled status regularly and implement control measures to minimize unbilled revenue.
• Analyze and monitor Days to Bill (DTB), identify gaps, and implement corrective actions to reduce turnaround time.
• Proactively follow up with stakeholders to obtain necessary inputs and resolve billing bottlenecks.
• Act as Subject Matter Expert (SME) by guiding team members, resolving process issues, and standardizing best practices.
• Partner with clients and internal teams during process transitions, ensuring seamless knowledge transfer and delivery.
• Drive process improvements and automation opportunities to enhance efficiency and accuracy.
• Support month-end and quarter-end activities, ensuring billing completeness and compliance with timelines.

Skills

Billing & AR knowledge

O2C understanding

MS Office proficiency

Communication skills

Problem solving

Education

B.Com./Commerce degree

Tools

ERP systems

Job description

Qualification & Experience

Bachelor’s Degree in Commerce (B.Com.) or equivalent, with strong academic background.

Minimum 2–4 years of relevant experience in Billing / Accounts Receivable (O2C domain), preferably in handling complex billing processes.

Strong accounting knowledge and understanding of the end-to-end O2C

Flexible to work in the evening shift to support US timing

Key Responsibilities

Review Unbilled status regularly and implement control measures to minimize unbilled revenue.

Analyze and monitor Days to Bill (DTB), identify gaps, and implement corrective actions to reduce turnaround time.

Proactively follow up with stakeholders to obtain necessary inputs and resolve billing bottlenecks.

Act as Subject Matter Expert (SME) by guiding team members, resolving process issues, and standardizing best practices.

Partner with clients and internal teams during process transitions, ensuring seamless knowledge transfer and delivery.

Drive process improvements and automation opportunities to enhance efficiency and accuracy.

Support month-end and quarter-end activities, ensuring billing completeness and compliance with timelines.

Skills & Competencies

Strong knowledge of Billing and AR processes within the O2C cycle.

Advanced proficiency in MS Office tools, and exposure to ERP systems

Excellent communication and interpersonal skills with the ability to convey complex information clearly.

Strong problem-solving skills, detail-oriented, and results-driven mindset.

Ability to work under pressure, manage priorities, and adapt to client demands.

Flexible to work in US shift timings