Lead Assistant Manager-Order to Cash-Billing & Billing Support

EXL Talent Acquisition Team; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EXL Talent Acquisition Team in Bengaluru seeks a Lead Assistant Manager for Order to Cash - Billing & Billing Support. Lead end-to-end AR processes, ensure SLA adherence, and mentor the billing team.

The role requires 6–9 years in AR, a Commerce degree, and strong ERP/O2C knowledge with a focus on process improvements and automation.

Qualifications

• Graduate in Commerce with 4–6 years in Accounts Receivable (Billing).
• Experience in end-to-end AR: Billing, Cash Application, Collections, Dispute Management.
• Strong knowledge of O2C processes and ERP systems.

Responsibilities

• Handle AR functions including Billing, Cash Application, and Collections.
• Ensure adherence to SLA and improve timelines.
• Interact with customers and stakeholders.
• Identify training needs and arrange trainings.
• Lead process improvements and automation opportunities.
• Maintain strong MS Office skills.

Skills

Billing

Accounts Receivable

ERP O2C

Customer Interaction

Process Improvement

MS Office

Education

Graduate Commerce

Tools

MS Excel

Billing Software

Job description

Lead Assistant Manager-Order to Cash-Billing & Billing Support

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Job Info

• Job Identification 6715
• Posting Date 11/17/2025, 03:10 PM
• Job Role Order to Cash-Billing & Billing Support
• Experience (In Years) 6-9

Job Description

Prior experience in all Accounts Receivable functions including Billing, Cash Application, Collections, Dispute Management, Exception handling, Reporting and Month-end deliverables

Responsibilities

• Prior experience in all Accounts Receivable functions including Billing, Cash Application, Collections, Dispute Management, Exception handling, Reporting and Month-end deliverables.
• Have good understanding of O2C module on ERPs
• Interact with customers, requestors, and other stakeholders.
• Good understating of accounting concepts
• Day to day team & process management experience
• Strive to exceed SLA parameters
• Acumen for quality and improving timelines\
• Manage the client disputes, sending billing statements
• Identify training needs, arrange trainings and evaluate post training performance
• Have flair for process improvements and automation opportunities
• Good MS Office knowledge

Undertake additional responsibilities and display leadership qualities

Qualifications

Graduate Commerce 4-6 years in Accounts Receivable (Billing).