OTC -AR Billing/Dispute-US based MNC-Gurgaon-Night shifts

Mastermind Network; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Night shift

Job summary

Mastermind Network in Haryana, Gurugram district is seeking a Billing/Disputes SME to manage end-to-end billing processes, handle adjustments, and ensure accurate settlements. The role involves resolving disputes, coordinating with sales, billing, and finance teams, and maintaining audit-ready records.

The ideal candidate will have strong MS Excel proficiency, familiarity with Oracle ERP, and a solid grounding in accounting principles. Night shift flexibility is required.

Qualifications

• Experience in end-to-end billing processes and dispute resolution.
• Ability to guide teams on billing operations and cross-functional stakeholders.
• Strong understanding of accounting principles and financial statements.

Responsibilities

• Execute the end-to-end billing process.
• Process billing adjustments, credit notes and refunds.
• Perform billing reconciliation and vendor invoicing.
• Document matching and record-keeping for audits.

Skills

Billing operations

Disputes management

Cross-functional coordination

Customer service

Education

B.Com

Finance/Accounting qualification

Tools

MS Excel

Oracle ERP

Job description

Role & responsibilities

Job Description

• Relevant years experience in Billing /Disputes
• Serve as a subject matter expert (SME) for billing operations, providing guidance and support to all team members and cross-functional stakeholders
• Execute the end-to-end billing process
• Process billing adjustments, credit notes and refunds
• Process billing reconciliation,vendor invoicing
• Document Matching
• Handle/Manage customer disputes related to invoices, payments, and account balances, ensuring timely resolution
• Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes. Investigate discrepancies by reviewing contracts, purchase orders, billing records, and communications.
  Engage with clients professionally to clarify issues, negotiate resolutions, and maintain positive relationships.
  Work closely with sales, billing, and finance teams to resolve disputes and prevent recurrence
  Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.
  Basic System Navigation, including experience with document management or ERP tools.
  Proficiency in MS Excel
  ERP Preference- Oracle
  Good communication and analytical skills
  Proficient in English written and spoken
  B.COM or relevant Business/Finance qualification
  Strong knowledge of accounting principles and financial statementsAccurate handling of complex accounts/invoices/customers

Preferred candidate profile

Must be open for Night shifts.

maximum notice period 30 days