Job Description for L2 Senior Associate / Billing Analyst
Qualification & Experience
Bachelors Degree in Commerce (B.Com.) or equivalent, with strong academic background.
- Minimum 24 years of relevant experience in Billing / Accounts Receivable (O2C domain), preferably in handling complex billing processes.
- Strong accounting knowledge and understanding of the end-to-end O2C
- Flexible to work in the evening shift to support US timing
Key Responsibilities
- Review Unbilled status regularly and implement control measures to minimize unbilled revenue.
- Analyze and monitor Days to Bill (DTB), identify gaps, and implement corrective actions to reduce turnaround time.
- Proactively follow up with stakeholders to obtain necessary inputs and resolve billing bottlenecks.
- Act as Subject Matter Expert (SME) by guiding team members, resolving process issues, and standardizing best practices.
- Partner with clients and internal teams during process transitions, ensuring seamless knowledge transfer and delivery.
- Drive process improvements and automation opportunities to enhance efficiency and accuracy.
- Support month-end and quarter-end activities, ensuring billing completeness and compliance with timelines.
Skills & Competencies
- Strong knowledge of Billing and AR processes within the O2C cycle.
- Advanced proficiency in MS Office tools, and exposure to ERP systems
- Excellent communication and interpersonal skills with the ability to convey complex information clearly.
- Strong problem-solving skills, detail-oriented, and results-driven mindset.
- Ability to work under pressure, manage priorities, and adapt to client demands.
- Should be flexible to work in US shift timings
- "Note: When arriving for the walk-in interview, please mention the designation as Accounts Receivable."