BDM - Inside Sales

SVS Techforge Private Limited; New Delhi; On-site; INR 700,000 - 1,000,000; Full time

Job summary

A technology services company based in New Delhi is seeking a Business Development Manager to manage key accounts and drive new business opportunities in IT Infrastructure and Electronic Security. The ideal candidate has over 5 years of experience in inside sales and key account management, with a strong understanding of government clients and CRM operations. This full-time role offers opportunities for career advancement in a dynamic work environment.

Qualifications

• 5+ years of experience in Inside Sales, Key Account Management, and Business Development.
• Experience managing government clients and tender processes.
• Excellent communication and client handling skills.

Responsibilities

• Manage and grow existing key accounts.
• Handle end-to-end client relationship management.
• Identify and nurture new leads.

Skills

Client handling

Negotiation

CRM tools expertise

Lead nurturing

Market trend analysis

Tools

CRM/ERP tools

Job description

Established in 1994, SVS International is a niche leader in IT Infrastructure, Electronic Security, and Surveillance solutions across India, offering a wide range of advanced technology services.

www.svs.in

Role

Business Development Manager – Inside Sales (Key Accounts & New Business Development) with 5+ years of experience in managing existing government & enterprise accounts, CRM operations, and lead generation for ITMS, Safe City, Surveillance, and Electronic Security Solutions & homeland security. The role involves relationship management, opportunity mining within key accounts, handling techno-commercial proposals, and driving new business opportunities.

Responsibilities

• Manage, nurture, and grow existing key accounts (PSUs, Government Departments, and Enterprise Clients).
• Handle end-to-end client relationship management, ensuring high customer satisfaction and retention.
• Identify, initiate, and nurture new leads through inbound and outbound channels.
• Collaborate with internal teams (Pre-sales, Technical, OEMs) for solution design, pricing, and documentation.
• Prepare and deliver customized techno-commercial proposals, quotations, and BOMs as per client/project needs. Conduct client meetings (virtual & in-person).
• Ensure proactive engagement with clients for repeat business, upselling, and cross-selling opportunities.
• Continuously track market trends, competitor activities, and build intelligence for new business opportunities. Participate in relevant industry exhibitions, trade shows, and networking events.

Requirements / Skills

• 5+ years of experience in Inside Sales, Key Account Management, and Business Development in IT Infrastructure, Surveillance, Electronic Security, or System Integration domains.
• Experience in managing government clients, tender processes, and handling techno-commercial documentation.
• Strong expertise in CRM/ERP tools, lead nurturing processes, and pipeline management.
• Excellent communication, client handling, and negotiation skills.
• Good understanding of ITMS, Surveillance Systems, Control Room Infrastructure, and Electronic Security.
• High ownership, self-driven attitude with the ability to manage multiple clients & projects simultaneously.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: IT Services and IT Consulting