Job Description:
Field Sales BDM, Managed IT Services (India)
8 years of relevant experience ideally
Hyderabad
FTE
General Shift 11 AM - 8 PM IST
Role overview
Job title: Business Development Manager, Field Sales (Managed ITServices)
Department: Sales
Location: Hyderabad, India, with field travel across the assignedterritory
Reports to: Regional Sales Head / Head of Sales
Employment type: Full-time, permanent
Experience: 3-8 years in B2B IT services or infrastructure sales(adjust to your seniority band)
About the role
We are looking for a hunter-minded Field Sales BDM to growour Managed IT Services business in India. You will own the full sales cycle:prospecting mid-market and enterprise accounts, meeting decision-makers inperson, shaping solutions with our presales team, and closing multi-yearrecurring-revenue contracts.
Key responsibilities
- Identify, target and win new customers for managedservices such as managed infrastructure, helpdesk and service desk, end-usercomputing, network and security management, cloud and hybrid management, backupand DR, and AMC/FMS.
- Build and manage a healthy pipeline through coldoutreach, field visits, referrals, OEM and partner leads, industry events andnetworking.
- Meet CXOs, IT Heads, CIOs/CISOs, Procurement andFinance stakeholders to understand business needs and position value-ledsolutions.
- Work with presales and delivery teams on solutiondesign, SLAs, commercials, proposals and RFP/RFQ/tender responses.
- Lead negotiations and close deals with clear scope,pricing and contract terms (MSA, SOW, SLA).
- Achieve quarterly and annual targets for new bookings,TCV/ACV and gross margin.
- Maintain accurate pipeline, forecasts and activity inthe CRM, with regular reviews with leadership.
- Collaborate with OEMs and channel partners (e.g.,Microsoft, Cisco, Dell, HP, Fortinet, AWS/Azure) on joint account plans.
- Hand over won accounts smoothly to delivery and accountmanagement, and support renewals and upsell.
- Track the competitive landscape, pricing trends andlocal market opportunities.
Requirements
Must have
- Bachelors degree (MBA or PGDM in Sales/Marketingpreferred).
- 3-8 years of B2B field sales experience in managedservices, IT infrastructure, system integration, cloud or cybersecurity.
- Proven record of meeting or exceeding targets, with ademonstrable closed-deal history.
- Strong understanding of the Indian enterprise andSMB/mid-market IT buying cycle, including the roles of IT, procurement, financeand the CXO.
- Excellent communication, presentation and negotiationskills in English and the local language of the territory.
- Willingness to travel extensively within the territory(and occasionally outside it).
- Comfort with a CRM (Salesforce, Zoho, HubSpot orsimilar) and MS Office.
Good to have
- Experience in sectors such as BFSI, manufacturing,healthcare, education, retail/logistics or government/PSU.
- Familiarity with tender portals (GeM, e-procurement)and public-sector procurement norms.
- Working knowledge of ITIL, ISO 27001, SLA-basedcontracting and recurring-revenue models.
- Existing relationships with IT decision-makers in thetarget region.
- Sales or OEM certifications (e.g., Microsoft, AWS,Cisco, Sandler/Solution Selling).
Key competencies and KPIs
Hunter mindset and self-drive. Consultative, solution-ledselling. Account planning and territory management. Resilience in longenterprise sales cycles. Commercial and contractual awareness. Collaborationacross presales, delivery and finance.
KPIs
- New logo acquisition and bookings vs. target (TCV/ACV)
- Pipeline coverage (typically 3-4x of target)
- Win rate and average deal size
- Gross margin on deals
- Number of qualified field meetings per week/month
- Forecast accuracy and CRM hygiene
Requirements: