Barista Lead

Raha Ventures; Hyderabad; On-site; INR 246,000 - 357,000; Full time

Job summary

Raha Ventures, operating the LATCHA brand in Hyderabad, seeks a Senior Barista to ensure top-quality beverage and dessert preparation. You will manage equipment, train junior staff, and drive service excellence in a busy cafe environment.

The role requires leadership, strong customer focus, and the ability to handle high-volume shifts, including weekends and holidays. Join a fast-paced team and contribute to seasonal menu rollouts.

Qualifications

• Minimum 12 years of barista or caf experience.
• Strong beverage preparation, equipment handling, and food safety practices.
• Leadership mindset — able to guide, support, and motivate a small team on the floor.
• Calm under pressure during peak hours and high-volume service.

Responsibilities

• Prepare and quality-check LATCHA's full menu of beverages and desserts to exact recipe and presentation standards.
• Operate caf equipment including espresso machines, blenders, and soft serve units.
• Lead opening and closing cleaning procedures and uphold hygiene standards.
• Process orders using the POS system and assist with stock counts and wastage tracking.

Skills

Beverage preparation

Leadership

Customer service

High-volume service

Food safety

Tools

PetPooja POS

Job description

Job Title: Senior Barista
Brand: LATCHA
Location: Sattva Knowledge Park, Gate 1, Raidrug, Hyderabad

Key Responsibilities

Drink & Dessert Making

• Prepare and quality-check LATCHA's full menu of beverages and desserts to exact recipe and presentation standards
• Operate all caf equipment including espresso machines, blenders, and soft serve units with confidence
• Ensure consistency in flavour, temperature, portioning, and plating across every order following the recipe sheets.
• Support new menu rollouts and seasonal items, and train junior baristas on preparation techniques

Cleaning & Hygiene

• Maintain the bar, equipment, and caf floor to a high standard throughout the shift
• Lead and oversee daily opening and closing cleaning procedures
• Uphold food safety and hygiene standards in line with FSSAI guidelines
• Ensure all equipment is properly cleaned, sanitised, and stored after every shift

Customer Service

• Set the tone for excellent customer interactions warm, informed, and attentive
• Handle complex orders, customisations, and escalated complaints with confidence and composure
• Guide newer team members on service standards and customer-first behaviour
• Act as a point of contact for customers when the manager is unavailable

POS System & Stock Management

• Process orders accurately using the PetPooja POS system and oversee daily cash reconciliation
• Monitor inventory levels across the shift and proactively flag shortages before they impact service
• Assist with stock receiving, labelling, and proper FIFO rotation
• Support the store manager in weekly stock counts and wastage tracking

What We're Looking For

• Minimum 12 years of barista or caf experience, preferably in a specialty Cafes or QSR environment
• Strong command of beverage preparation, equipment handling, and food safety practices
• Leadership mindset — able to guide, support, and motivate a small team on the floor
• Calm under pressure, especially during peak hours and high-volume service
• Comfortable working weekends, public holidays, and split shifts as needed