Banking Relationship Manager

ecH-aaR Manpower Solutions; Hubli; On-site; INR 600,000 - 1,200,000; Full time

Job summary

ecH-aaR Manpower Solutions is seeking a Banking Relationship Manager for its Karnataka team. You will nurture client relationships, promote CASA products, and tailor banking solutions to meet customer needs while ensuring strict compliance with banking regulations and internal policies.

The role requires proactive outreach, regular follow-ups, and data-driven insights to enhance satisfaction and loyalty. You will coordinate with other departments to ensure seamless service delivery, analyze

Qualifications

• Experience in customer relationship management in banking.
• Strong knowledge of CASA products (Current & Savings Accounts).
• Knowledge of banking regulations and compliance requirements.
• Excellent communication and interpersonal skills to build rapport with clients.
• Ability to analyze customer needs and provide tailored solutions.

Responsibilities

• Develop and maintain strong relationships with clients to understand their banking needs and provide appropriate solutions.
• Promote and sell CASA products to potential and existing customers, ensuring they are aware of the benefits and features.
• Monitor and manage customer accounts, ensuring compliance with banking regulations and internal policies.
• Collaborate with other departments to ensure seamless service delivery and address customer inquiries effectively.
• Analyze customer data to identify trends and opportunities for cross-selling additional banking products and services.
• Conduct regular follow-ups with clients to ensure satisfaction and retention.

Skills

CASA products

Banking regulations

Communication skills

Needs analysis

Organizational skills

Job description

We are seeking a Banking Relationship Manager to join our team in Karnataka. The ideal candidate will be responsible for managing customer relationships and promoting banking products, particularly focusing on CASA (Current Account and Savings Account) offerings. This role requires a proactive approach to identifying customer needs and providing tailored banking solutions to enhance customer satisfaction and loyalty.

Key Responsibilities:

• Develop and maintain strong relationships with clients to understand their banking needs and provide appropriate solutions.
• Promote and sell CASA products to potential and existing customers, ensuring they are aware of the benefits and features.
• Monitor and manage customer accounts, ensuring compliance with banking regulations and internal policies.
• Collaborate with other departments to ensure seamless service delivery and address customer inquiries effectively.
• Analyze customer data to identify trends and opportunities for cross-selling additional banking products and services.
• Conduct regular follow-ups with clients to ensure satisfaction and retention.

Required Skills:

• Strong understanding of CASA products, including current accounts and savings accounts.
• Knowledge of banking regulations and compliance requirements.
• Excellent communication and interpersonal skills to build rapport with clients.
• Ability to analyze customer needs and provide tailored solutions.
• Strong organizational skills and attention to detail.

If you are passionate about banking and customer service, and you have the skills to drive business growth through effective relationship management, we encourage you to apply for this exciting opportunity.