Banking Operations Senior Representative

NTT DATA, Inc.; Dadri; On-site; INR 250,000 - 450,000; Full time

Job summary

NTT DATA, Inc. in Uttar Pradesh is seeking a candidate for a Business Banking Loan process role. You will analyze requests, interpret requirements, and capture information into the appropriate application while following standard operating procedures.

Proficiency in English is required to provide clear narrative and communication with clients. The role emphasizes adherence to process controls, ongoing training participation, and attendance at team meetings or calls.

Qualifications

• Banking/BPO experience is preferred.
• Degree in Accounting & Commerce required.
• Ability to work scheduled shifts.
• Strong English communication (oral/written).

Responsibilities

• Analyze and execute the Business Banking loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls

Skills

Communication skills

English proficiency

Education

Accounting & Commerce degree

Job description

Job Description:

Job Description

• Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls

Job Details:

• Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls

Job Requirements & eligibility Criteria:

• 0 - 2 Years of experience in Banking BPO is preferred
• University degree or equivalent that requires 3+ years of formal studies of the Accounting & Commerce Graduates.
• Ability to work scheduled shifts.
• Ability to communicate (oral/written) effectively in English to exchange information with our client.

Requirements: