Customer Care Executive

Pagaar India; Bengaluru; On-site; INR 223,200 - 279,000; Full time

Benefits offered by this job

Training & Development

Growth Opportunities

Incentives based on performance

Job summary

Pagaar India is hiring Customer Care Executives to handle inbound and outbound customer interactions for Axis Bank processes in Whitefield, Bengaluru. The role focuses on resolving queries, providing information on banking services, and maintaining quality standards.

Freshers and experienced candidates with English + Hindi, basic computer skills, and good communication are welcome. Shift: 6 days a week with one rotational week-off; salary 20k-25k CTC.

Qualifications

• Qualification: PUC / Any Graduate.
• Freshers or experienced candidates welcome.
• Good communication in English and Hindi is required.

Responsibilities

• Handle inbound and outbound calls for Axis Bank processes.
• Resolve customer queries and provide information on banking services.
• Document interactions and maintain quality standards.

Skills

English + Hindi communication

Basic computer knowledge

Customer handling

Problem-solving

Education

PUC / Any Graduate

Job description

# Customer care executiveCogent E ServicesVerified EmployerExperienceFresherSalary2,00,000 - ₹3,00,000 P.A.LocationWhitefield, Bengaluru, KarnatakaPosted: 16/07/2026Views: 3### About CompanyCOVerified RecruiterThis employer has been verified by Pagaar India. Postings are 100% genuine.### Share Job Post## Job DescriptionWe are hiring Customer Care Executives to handle inbound and outbound customer interactions for Axis Bank process. The role involves resolving customer queries, providing information about banking services, and ensuring high customer satisfaction Key Responsibilities:* Handle customer queries via calls (voice process)* Provide accurate information related to Axis Bank products and services* Resolve customer complaints in a timely and professional manner* Maintain proper documentation of customer interactionsFollow company policies and quality standards Eligibility Criteria:* Qualification: PUC / Any Graduate* Freshers & Experienced candidates can apply* Good communication skills (English + Hindi)* Basic computer knowledge* Experience:0–2 years in BPO / Customer Service (preferred but not mandatory)* Salary:20,000-25,000 CTC* Shift Details:6 days working with 1 rotational week-off* Process Type:Voice Process (Inbound/Outbound Key Skills Required:* Communication Skills* Customer Handling Skills* Problem-Solving Ability* Basic Banking Knowledge Benefits:* Training & Development* Growth Opportunities* Incentives based on performances