Bank Officer - MFIB - Sales & Services

Au Small Finance Bank Ltd.

Kallupatti

On-site

INR 350,000 - 550,000

Full time

2 days ago

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Job summary

AU Small Finance Bank Limited in India seeks a results-driven Sales and Service professional to grow mutual fund product penetration and provide comprehensive banking solutions. You will build and sustain client relationships, perform financial needs analyses, and promote a broad portfolio of investment products while ensuring regulatory compliance.

The role requires 3–5 years in sales and service within banking/financial services, with a focus on mutual funds, and involves cross-selling,

Qualifications

Bachelor’s degree in Finance, Business Administration, or related field (required).
3–5 years of sales/service experience in banking/financial services with focus on mutual fund products.
Strong knowledge of mutual funds, financial needs analysis, and client advisory processes.
Experience ensuring regulatory compliance in sales and banking environments.

Responsibilities

Develop and maintain relationships with clients to understand financial needs and provide tailored banking solutions, especially mutual funds.
Achieve sales targets by promoting a broad range of banking and financial products and services.
Conduct financial needs analysis and advise on investments aligned with clients' risk profiles and goals.
Ensure compliance with regulatory requirements and internal policies in sales/service activities.

Skills

Mutual Fund Product Knowledge

Financial Needs Analysis

Client Relationship Management

Regulatory Compliance in Banking

Sales and Cross-Selling Techniques

Market Research and CompetitorAnalysis

Customer Service Excellence

Report Preparation and Presentation

Risk Assessment and Management

Financial Literacy Training

Education

Bachelor’s degree in Finance, Business Administration, or related field

Postgraduate degree or professional certification (e.g., CFA, CFP) advantageous

Job description

Full Time

Job Description

Group Company: AU Small Finance Bank Limited

Office Location:

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required work experience

Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief

Join AU Small Finance Bank Limited as a key contributor within our Sales and Service department, focusing on driving growth and delivering exceptional customer experiences in the financial services sector. This role demands a proactive professional adept at managing client relationships, promoting banking products, and ensuring compliance with regulatory standards. The position requires a strategic approach to sales and service, with an emphasis on mutual fund investment banking (MFIB) products, to support the bank's mission of financial inclusion and customer‑centric solutions.

Responsibilities

Develop and maintain strong relationships with clients to understand their financial needs and provide tailored banking solutions, particularly in mutual fund investment products.
Achieve sales targets by promoting and cross‑selling a comprehensive range of banking and financial products and services.
Conduct detailed financial needs analysis and provide expert advice on investment options, ensuring alignment with clients' risk profiles and financial goals.
Ensure compliance with all regulatory requirements and internal policies related to sales and service activities within the financial services domain.
Collaborate with internal teams to streamline service delivery, resolve client issues promptly, and enhance overall customer satisfaction.
Monitor market trends and competitor activities to identify new business opportunities and recommend product enhancements.
Prepare and present regular reports on sales performance, client feedback, and market insights to senior management.
Participate in training programs to stay updated on the latest financial products, regulatory changes, and sales‑techniques.
Support branch operations by assisting in account opening, documentation verification, and transaction processing as needed.
Promote financial literacy among clients by organizing and conducting educational sessions on investment and banking products.

Skill

Mutual Fund Product Knowledge
Financial Needs Analysis
Client Relationship Management
Regulatory Compliance in Banking
Sales and Cross‑Selling Techniques
Market Research and Competitor Analysis
Customer Service Excellence
Report Preparation and Presentation
Risk Assessment and Management
Financial Literacy Training

Preferred Qualifications

Bachelor’s degree in Finance, Business Administration, or a related field; a postgraduate degree or professional certification (e.g., CFA, CFP) is advantageous.
Minimum of 3-5 years of experience in sales and service roles within the banking or financial services industry, with a focus on mutual fund investment products.

Key Performance Indicators: #*Key Performance Indicators*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required abilities