Backend Operations Executive

PropCID; Sector 10; On-site; INR 250,000 - 400,000; Full time

Job summary

PropCID in India is seeking a proactive Back Office Operations Executive to manage data, handle inbound/outbound calls, and coordinate daily tasks.

You will maintain customer databases, support sales and operations, ensure data accuracy, and prepare reports. Strong communication and MS Excel skills are essential.

This role offers steady workflow in a fast-paced environment with growth opportunities.

Qualifications

• 1–3 years of experience in back-office operations, telecalling, or data management.
• Good verbal and written communication skills.
• Proficiency in MS Excel, MS Office, and data entry.

Responsibilities

• Maintain and update customer databases, property listings, and business records.
• Handle inbound and outbound calls with clients, brokers, builders, and channel partners.
• Conduct regular follow-ups and coordinate with prospective and existing customers.
• Collect, verify, and update customer and property-related information.
• Manage data entry, documentation, and daily back-office activities.
• Maintain lead records, calling details, and follow-up status in Excel/CRM.
• Prepare daily calling, data management, and operational reports.
• Coordinate with Sales, Marketing, and Operations teams for daily activities.
• Ensure data accuracy, confidentiality, and timely completion of assigned tasks.
• Support management with routine operational and administrative activities.

Skills

Back-office operations

Telecalling

Data management

Tools

MS Excel

MS Office

CRM

Job description

Prop Cid is looking for a proactive Back Office Operations Executive with good communication skills and prior calling experience. The candidate will handle data management, inbound/outbound calls, client follow-ups, documentation, and daily operational coordination.

Key Responsibilities

• Maintain and update customer databases, property listings, and business records.
• Handle inbound and outbound calls with clients, brokers, builders, and channel partners.
• Conduct regular follow-ups and coordinate with prospective and existing customers.
• Collect, verify, and update customer and property-related information.
• Manage data entry, documentation, and daily back-office activities.
• Maintain lead records, calling details, and follow-up status in Excel/CRM.
• Prepare daily calling, data management, and operational reports.
• Coordinate with Sales, Marketing, and Operations teams for daily activities.
• Ensure data accuracy, confidentiality, and timely completion of assigned tasks.
• Support management with routine operational and administrative activities.

Required Skills

• 1–3 years of experience in back-office operations, telecalling, or data management.
• Good verbal and written communication skills.
• Prior experience in inbound/outbound calling and follow-ups.
• Proficiency in MS Excel, MS Office, and data entry.
• Strong coordination, organizational, and time-management skills.
• Ability to manage multiple tasks and maintain accurate records.

Take the next step in your career with PropCID