Backend Operations Executive

Elegance Enterprises Pvt. Ltd.; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

Elegance Enterprises Pvt. Ltd. is seeking an Operations Executive to independently verify sales activities, site visits, EOIs, and reports to ensure accuracy and prevent false reporting.

You will perform customer verification calls, cross-check CRM data, and maintain audit trackers. The role requires attention to detail, strong communication, and proactive collaboration with the sales team. The position focuses on identifying discrepancies and ensuring data integrity across daily operations in

Qualifications

• Strong attention to detail and analytical mindset.
• Good verbal and written communication skills.
• Proficient in MS Excel/Google Sheets.
• Ability to identify discrepancies and irregularities.
• Proactive, smart and responsible approach.

Responsibilities

• Verify sales calls and customer interactions.
• Verify reported site visits with customers and identify false or duplicate entries.
• Verify EOIs, including customer interest, project, unit, amount, and supporting details.
• Conduct customer verification calls to validate sales activities.
• Cross-check customer documents, CRM data, and sales reports.
• Identify discrepancies, incorrect information, duplicate entries, or suspicious activities.
• Maintain daily/weekly audit reports and trackers.
• Coordinate with sales teams to clarify discrepancies and follow up on corrective actions.
• Share audit findings and escalations with management.

Skills

Attention to detail

Analytical skills

Verbal communication

Written communication

Coordination

Tools

MS Excel/Google Sheets

Job description

Elegance Enterprises seeks a detail-oriented, proactive Operations Executive to independently verify sales activities, customer information, site visits, EOIs, and reports to ensure accuracy and prevent false or incorrect reporting.

Key Responsibilities

• Verify sales calls and customer interactions.
• Verify reported site visits with customers and identify false or duplicate entries.
• Verify EOIs, including customer interest, project, unit, amount, and supporting details.
• Conduct customer verification calls to validate sales activities.
• Cross-check customer documents, CRM data, and sales reports.
• Identify discrepancies, incorrect information, duplicate entries, or suspicious activities.
• Maintain daily/weekly audit reports and trackers.
• Coordinate with sales teams to clarify discrepancies and follow up on corrective actions.
• Share audit findings and escalations with management.

Requirements

• Good verbal and written communication skills.
• Strong attention to detail and analytical skills.
• Good knowledge of MS Excel/Google Sheets.
• Strong follow-up and coordination abilities.
• Ability to identify inconsistencies and irregularities.
• Smart, responsible, and proactive approach.