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Riddhi Siddhi Gluco Biols Limited is hiring for a Sales Backend/Commercial Operations role to manage SAP-based order processing and backend support. You will create and process contracts and orders, verify pricing and terms, and coordinate with production and logistics to ensure timely deliveries.
The role involves maintaining master data, generating MIS reports, and supporting collections while resolving order-related issues and ensuring compliance with internal controls.
Role & responsibilities
Create and process sales contracts and sales orders in SAP (punching, amendments, cancellations).
Verify pricing, volume, terms of contract, credit limits, and customer master data before order entry.
Coordinate with production planning for material availability and dispatch schedules.
Coordinate with logistics teams to ensure timely deliveries.
Track order status and proactively update sales teams and customers.
Generate sales reports, pending order lists, dispatch summaries, and MIS.
Maintain customer records, contracts, and pricing structures in SAP.
Handle documentation such as invoices, delivery challans, COAs, where required.
Support collections by sharing invoices and coordinating with finance.
Resolve order-related issues including material unavailability, delays, or billing discrepancies.
Ensure compliance with internal processes and audit requirements.
Preferred candidate profile
Graduate in Commerce, Business, Supply Chain, or any relevant discipline.
1 to 3 years in sales backend or commercial operations in FMCG, food ingredients, starch, or chemical manufacturing.
Exposure to B2B order processing environments.
Hands-on experience with SAP SD module (preferred) or any other order management system.
Familiarity with dispatch planning and basic logistics workflows.