Senior Back Office Executive

OMEGA Elevators; Ahmedabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

OMEGA Elevators is seeking an MIS & SAP Operations professional to manage data driven reporting, CRM updates, and cross-functional coordination across sales, production, installation and service teams.

You will handle SAP ERP entries, sales and purchase orders, invoicing, and inventory updates while ensuring compliance and timely reporting. Strong Excel/MIS skills and analytical problem-solving are essential for process improvement and accurate management insights.

Qualifications

• Strong experience with SAP in SD/MM/FI modules.
• Proficient in CRM systems and data management.
• Advanced Excel and MIS reporting proficiency.
• Strong analytical and problem-solving abilities.
• Excellent coordination and communication skills.
• High attention to detail and accuracy.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Prepare and maintain daily, weekly, and monthly MIS reports.
• Track sales, installation, service, and financial data.
• Provide actionable insights to management.
• Ensure data accuracy and timely reporting.
• Handle day-to-day entries in SAP ERP.
• Manage sales orders, purchase orders, billing, and inventory updates.
• Coordinate with accounts for receivables, payables, and reconciliations.
• Ensure proper documentation and system compliance.
• Maintain and update data in CRM systems.
• Track leads, follow-ups, and customer interactions.
• Coordinate with sales and service teams for updates.
• Generate customer reports and pipeline analysis.
• Coordinate between sales, production, installation, and service teams.
• Track order status and ensure timely execution.
• Handle documentation, approvals, and process flows.
• Support branch operations and senior management.
• Maintain proper records of contracts, invoices, and agreements.
• Ensure compliance with company policies and audit requirements.
• Assist in internal and external audits.
• Identify inefficiencies in workflows and suggest improvements.
• Automate repetitive tasks using system tools.
• Improve reporting formats and operational efficiency.

Skills

SAP SD/MM/FI

CRM systems

Advanced Excel

MIS reporting

Analytical skills

Coordination

Communication skills

Attention to detail

Time management

Job description

Key Responsibilities

1. MIS & Reporting

• Prepare and maintain daily, weekly, and monthly MIS reports
• Track sales, installation, service, and financial data
• Provide actionable insights to management
• Ensure data accuracy and timely reporting

2. SAP Operations

• Handle day-to-day entries in SAP ERP
• Manage sales orders, purchase orders, billing, and inventory updates
• Coordinate with accounts for receivables, payables, and reconciliations
• Ensure proper documentation and system compliance

3. CRM Management

• Maintain and update data in Customer Relationship Management (CRM) systems
• Track leads, follow-ups, and customer interactions
• Coordinate with sales and service teams for updates
• Generate customer reports and pipeline analysis

4. Coordination & Operations Support

• Coordinate between sales, production, installation, and service teams
• Track order status and ensure timely execution
• Handle documentation, approvals, and process flows
• Support branch operations and senior management

5. Documentation & Compliance

• Maintain proper records of contracts, invoices, and agreements
• Ensure compliance with company policies and audit requirements
• Assist in internal and external audits

6. Process Improvement

• Identify inefficiencies in workflows and suggest improvements
• Automate repetitive tasks using system tools
• Improve reporting formats and operational efficiency

Key Skills & Requirements

• Strong experience in SAP (SD/MM/FI modules preferred)
• Working knowledge of CRM systems
• Advanced Excel and MIS reporting skills
• Strong analytical and problem-solving abilities
• Excellent coordination and communication skills
• High attention to detail and accuracy
• Ability to handle multiple tasks and deadlines