EXECUTIVE - BACKEND COORDINATOR

Network Techlab India Limited; Mumbai; On-site; INR 279,000 - 502,000; Full time

Job summary

Network Techlab India Limited in Mumbai is seeking an Order Management specialist to handle SAP-based order processing. You will create, review, and maintain customer sales orders, verify pricing and delivery details, and coordinate related activities to ensure timely deliveries.

The role also involves generating delivery documents, supporting invoicing, tracking orders, and reporting on order status and issues.

Responsibilities

• Create, review, and maintain customer sales orders in SAP.
• Verify customer information, pricing, quantities, delivery dates, and payment terms.
• Process order changes, cancellations, returns, and order confirmations.
• Monitor order status and coordinate with relevant teams to resolve issues.
• Generate and process delivery documents and support billing/invoicing activities.
• Maintain accurate customer and order records in SAP.
• Track open orders, backorders, pending deliveries, and billing status.
• Prepare regular reports on order processing, pending orders, deliveries, and customer issues.
• Communicate with internal stakeholders regarding order status and delivery updates.
• Identify process issues and support continuous improvement in order-to-cash operations.

Job description

• Create, review, and maintain customer sales orders in SAP.
• Verify customer information, pricing, quantities, delivery dates, and payment terms.
• Process order changes, cancellations, returns, and order confirmations.
• Monitor order status and coordinate with relevant teams to resolve issues..
• Generate and process delivery documents and support billing/invoicing activities.
• Maintain accurate customer and order records in SAP.
• Track open orders, backorders, pending deliveries, and billing status.
• Prepare regular reports on order processing, pending orders, deliveries, and customer issues.
• Communicate with internal stakeholders regarding order status and delivery updates.
• Identify process issues and support continuous improvement in order-to-cash operations.