Back Office Sales Executive

AMAR PLASTICS FILTER PRESS; Kalol; On-site; INR 200,000 - 320,000; Full time

Job summary

AMAR PLASTICS FILTER PRESS is seeking a motivated Back Office Sales Executive to support its dynamic sales team in Kalol, Gujarat. You will handle administrative tasks, manage customer interactions, and help ensure a smooth sales process.

The role requires excellent communication, strong organizational skills, and proficiency with Microsoft Office and CRM software. A Bachelor's degree in business or related field and experience in a sales environment are preferred.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in a similar back office or administrative role, preferably in a sales environment.
• Excellent communication skills, both written and verbal.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office suite and CRM software.
• Knowledge of the Chemical, Ceramic, Pharma, WTP, STP, Edible Oil Industry is a plus.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Respond promptly and professionally to customer inquiries via email, phone, and other channels.
• Provide product information, pricing details, and support to customers.
• Maintain and update customer databases with accurate information.
• Assist in organizing and management of sales-related data.
• Generate quotes, proposals, and sales documentation.
• Assist in preparing sales presentations and materials.
• Process sales orders accurately and coordinate with relevant departments for timely delivery and customer satisfaction.
• Perform general administrative duties and support the sales team.
• Coordinate with internal teams and external partners as necessary.
• Address customer concerns and issues promptly.

Skills

Communication

Organization

Time management

Education

Bachelor's degree in business/marketing/related

Tools

Microsoft Office

CRM software

Job description

Key Responsibilities

• Customer Interaction:
  • Respond promptly and professionally to customer inquiries via email, phone, and other communication channels.
  • Provide product information, pricing details, and support to customers in a courteous manner.
• Data Management:
  • Maintain and update customer databases with accurate and current information.
  • Assist in the organization and management of sales-related data, ensuring its integrity and completeness.
• Sales Support:
  • Collaborate with the sales team to generate quotes, proposals, and other necessary sales documentation.
  • Assist in the preparation of sales presentations and materials.
• Order Processing:
  • Process sales orders accurately and efficiently.
  • Coordinate with relevant departments to ensure timely delivery and customer satisfaction.
• Administrative Tasks:
  • Perform general administrative duties such as filing, record-keeping, and document management.
  • Support the sales team in various administrative capacities to enhance overall efficiency.
• Communication and Coordination:
  • Effectively communicate with internal teams, including sales, engineering, and customer support.
  • Coordinate with external partners and vendors as necessary.
• Problem Resolution:
  • Address customer concerns and issues in a timely and effective manner.
  • Collaborate with the sales team to find solutions to challenges and ensure customer satisfaction.

Qualifications

We are seeking a motivated and detail-oriented Back Office Sales Executive to join our dynamic sales team. The ideal candidate will play a crucial role in supporting the sales department by handling administrative tasks, managing customer interactions, and ensuring a smooth sales process. This position requires a combination of excellent organizational skills, strong communication abilities, and a keen attention to detail.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in a similar back office or administrative role, preferably in a sales environment.
• Excellent communication skills, both written and verbal.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office suite and CRM software.
• Knowledge of the Chemical,Ceramic,Pharma,WTP,STP,Edible Oil Industry is a plus.
• Ability to work collaboratively in a team-oriented environment.