Back Office Operations Manager

Silverlineshr; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Silverlineshr in Mumbai seeks a seasoned Back Office Operations Manager to oversee end-to-end operations from production to delivery for Jewelry division. You will lead a team of back office coordinators, ensure smooth day-to-day activities, and coordinate with cross-functional departments and US office.

The ideal candidate has 5+ years in jewelry operations, strong English communication, and proficiency in MS Office, with a detail-oriented, proactive mindset and commitment to quality control.

Qualifications

• Min. 5 years experience in operations/back office in jewelry/gems/diamond.
• Excellent English communication, both verbal and written.
• Proficient with MS Office and reporting software.

Responsibilities

• Oversee overall operations from production to delivery.
• Lead a team of back office coordinators and ensure day-to-day tasks.
• Coordinate communication between internal departments, HODs and US office.
• Prepare reports from production to dispatch on customized software (training provided).
• Be proactive with high commitment levels.
• Maintain attention to detail and identify discrepancies in operations or communications.
• Strong English communication skills (verbal and written).

Skills

Team management

English communication

Education

Any Graduate

Tools

MS Office

Job description

Designation: Back Office Operations Manager

No. Of Openings 01

Salary Offered: Best in the Industry

Office Location: Mira Road (E)

EXPERIENCE: Min.05 Years and above in Operations / Back Office in Jewelry / Gems / Diamond Industry.

QUALIFICATIONS: Any Graduate

Software Knowledge: Ms. Office must

JOB RESPONSIBLES:

• Will be responsible for overall operations from production phase till delivery arrangements.
• Will be handling a team of back office coordinators and getting the day to day work done.
• Will be responsible for all the communication between various internal office departments, HODs and US office.
• Preparing various reports from production to dispatch on customized software (Training will be provided).
• Should be pro-active with high commitment level.
• Should have eye for details and good presence of mind to point out any discrepancies in the working operations or communication with and within the department.
• Should have good English communication skills (Verbal and Writing).