Back Office Executive

ACURA SOLUTIONS LTD; Mumbai; On-site; INR 250,000 - 360,000; Full time

Job summary

IGI (International Gemological Institute) in Mumbai is seeking a Back Office Executive to support day-to-day operations, maintain accurate records, and coordinate with internal teams. The role requires strong attention to detail, computer proficiency (MS Excel and MS Word), and the ability to manage multiple tasks in a process-driven environment.

Graduates in any discipline are welcome; 3 years of back-office or administrative experience is preferred, with gem jewellery industry exposure a plus.

Qualifications

• Graduate in any discipline; relevant experience is a plus.
• 3 years of experience in back-office, operations, data entry, or administrative work.
• Proficient with MS Excel and MS Word; clear email communication.
• Strong attention to detail and accuracy.
• Good communication and coordination skills.
• Ability to manage multiple tasks and meet deadlines.
• Comfortable working with data and computer-based systems.
• Gem jewellery industry experience preferred.

Responsibilities

• Perform data entry and maintain accurate records in internal systems.
• Prepare, verify, and process documents, reports, and certificates as required.
• Coordinate with different departments to ensure smooth workflow and timely completion of tasks.
• Handle emails, internal communications, and routine administrative queries.
• Maintain and organize physical and digital records.
• Check data and documents for accuracy and completeness.
• Track pending work and follow up with relevant teams.
• Assist in preparing daily, weekly, and monthly operational reports.
• Follow company policies, quality standards, and confidentiality requirements.
• Support the operations team with other back-office activities as assigned.

Skills

Attention to detail

Communication skills

Coordination skills

Multitasking

Confidentiality and professionalism

Education

Graduate in any discipline

Tools

MS Excel

MS Word

Email communication

Job description

Job Description Back Office Executive

Company: International Gemological Institute (IGI)

Position: Back Office Executive

Department: Operations / Back Office

Location: Mumbai

Employment Type: Ful-time

Job Summary

The Back Office Executive will be responsible for supporting day-to-day operational and administrative activities, maintaining accurate records, coordinating with internal teams, and ensuring timely processing of documents and data. The role requires good attention to detail, computer proficiency, and the ability to work efficiently in a process-driven environment.

Key Responsibilities

• Perform data entry and maintain accurate records in internal systems.
• Prepare, verify, and process documents, reports, and certificates as required.
• Coordinate with different departments to ensure smooth workflow and timely completion of tasks.
• Handle emails, internal communications, and routine administrative queries.
• Maintain and organize physical and digital records.
• Check data and documents for accuracy and completeness.
• Track pending work and follow up with relevant teams.
• Assist in preparing daily, weekly, and monthly operational reports.
• Follow company policies, quality standards, and confidentiality requirements.
• Support the operations team with other back-office activities as assigned.

Required Skills Qualifications

• Graduate in any discipline; relevant experience will be an advantage.
• 03 years of experience in back-office, operations, data entry, or administrative work.
• Good working knowledge of MS Excel, MS Word, and email communication .
• Strong attention to detail and accuracy.
• Good communication and coordination skills.
• Ability to manage multiple tasks and meet deadlines.
• Comfortable working with data and computer-based systems.
• Candidates with experience in the gem jewellery industry will be preferred.

Key Competencies

• Accuracy and attention to detail
• Time management
• Teamwork and coordination
• Problem-solving ability
• Computer proficiency
• Confidentiality and professionalism