Back Office And Sales Executive

Talent Corner Hr Services; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

Talent Corner Hr Services is seeking a Back Office Sales Executive for an established industrial engineering products company in Mumbai. The role is office-based and involves managing customer enquiries via phone, email and WhatsApp, preparing quotations, and coordinating with internal teams for smooth order processing.

You will follow up with customers, convert enquiries into orders, and maintain accurate records while working toward monthly sales targets.

Qualifications

• Excellent spoken and written English.
• Strong communication and convincing skills.
• Good follow-up and negotiation abilities.
• Comfortable handling customers over the telephone.
• Ability to convert enquiries into orders.
• Proficient in MS Excel / MS Office.
• Good email communication.
• Target-oriented and disciplined.

Responsibilities

• Handle sales enquiries through telephone calls, email and WhatsApp.
• Understand customer requirements and provide suitable product details and quotations.
• Regularly follow up with existing and potential customers.
• Convert enquiries into confirmed orders.
• Follow up with customers until the order is successfully received.
• Prepare and send quotations, order confirmations and sales-related communications.
• Coordinate with Sales, Accounts, Dispatch and Production teams for order processing.
• Maintain accurate customer and enquiry records.
• Develop relationships with existing customers and identify repeat-order opportunities.
• Negotiate with customers and work towards achieving monthly sales/order targets.

Skills

Communication skills

Negotiation

Follow-up

Telephone handling

Email communication

Conversion to orders

MS Office

Target oriented

Customer handling

Education

Graduate degree

Tools

MS Excel

Job description

We are looking for a Back Office Sales Executive to manage customer enquiries, sales follow-ups and order coordination for an established industrial engineering products company.

The role is completely office-based and involves handling customers through phone, email and WhatsApp, preparing quotations, converting enquiries into orders and coordinating with internal teams for smooth order processing.

Role & responsibilities

• Handle sales enquiries through telephone calls, email and WhatsApp.
• Understand customer requirements and provide suitable product details and quotations.
• Regularly follow up with existing and potential customers.
• Convert enquiries into confirmed orders.
• Follow up with customers until the order is successfully received.
• Prepare and send quotations, order confirmations and sales-related communications.
• Coordinate with Sales, Accounts, Dispatch and Production teams for order processing.
• Maintain accurate customer and enquiry records.
• Develop relationships with existing customers and identify repeat-order opportunities.
• Negotiate with customers and work towards achieving monthly sales/order targets.

Preferred candidate profile

• Excellent spoken and written English
• Strong communication and convincing skills
• Good follow-up and negotiation skills
• Comfortable handling customers over the telephone
• Ability to convert enquiries into orders
• Basic MS Excel / MS Office
• Good email communication
• Target-oriented and disciplined
• Ability to coordinate with multiple internal departments

Graduate candidates preferred.