B2B collection - L2

Sutherland; Hyderabad, Chennai, Bengaluru; On-site; INR 500,000 - 750,000; Full time

Job summary

Sutherland in India is seeking an experienced collections professional to manage end-to-end B2B collections for corporate clients. You will follow up on overdue invoices via calls and emails, analyze AR aging, and coordinate with Billing, Finance, and Cash Application teams to ensure timely payments.

Strong communication and negotiation skills are essential, along with proficiency in SAP/Oracle and Excel. This role requires a proactive approach to dispute resolution and adherence to SLAs, with

Qualifications

• Handle end-to-end B2B collections for corporate customers.
• Follow up with customers via calls and emails for outstanding invoices.
• Analyze AR aging reports and prioritize collection activities.
• Coordinate with Billing, Finance, and Cash Application teams.
• Maintain collection reports and meet collection targets and SLAs.

Responsibilities

• Follow up with customers on overdue invoices.
• Resolve billing disputes and discrepancies.
• Obtain payment commitments and ensure timely collections.
• Maintain collection reports and meet SLAs.

Skills

B2B / Corporate Collections

AR / O2C

AR Aging Analysis

Payment Commitment Management

Communication & Negotiation

Education

Any Graduate, preferably Commerce or Finance

Tools

SAP

Oracle

MS Excel

Job description

Job Description:

Handle end-to-end B2B collections for corporate customers.

Follow up with customers via calls and emails for outstanding and overdue invoices.

Analyze AR aging reports and prioritize collection activities.

Obtain payment commitments and ensure timely collections.

Resolve billing disputes, short payments, and invoice discrepancies.

Coordinate with Billing, Finance, and Cash Application teams.

Maintain collection reports and meet collection targets and SLAs.

Required Skills:

• B2B / Corporate Collections
• Accounts Receivable (AR) and Order-to-Cash (O2C)
• AR Aging Analysis and Overdue Payment Follow-ups
• Payment Commitment Management and Dispute Resolution
• SAP / Oracle and MS Excel
• Good communication and negotiation skills

Education: Any Graduate, preferably Commerce or Finance.