Accounts Receivable

Zensar; Pune District; On-site; INR 350,000 - 700,000; Full time

Job summary

Zensar in Pune, India is seeking an AR professional to manage collections, billing, and Customer Account activities. You will monitor aging, communicate with customers, and maintain accurate records while collaborating with Sales, Finance, and Billing to ensure timely payments.

The role requires ERP experience (SAP/Oracle/MS Dynamics) and strong Excel skills, with a focus on process improvements and audit-ready documentation. Office-based position in Pune district.

Qualifications

• Knowledge of AR processes and billing cycles.
• Experience with ERP systems (SAP, Oracle, MS Dynamics).
• Proficient in Excel (VLOOKUP, pivot tables).

Responsibilities

• Monitor aging reports to identify overdue accounts.
• Initiate collection calls, emails, and followups to ensure timely payment.
• Maintain detailed records of customer interactions and commitments.
• Escalate delinquent accounts as per policy.
• Review customer credit limits and payment history; resolve disputes.
• Provide account statements, invoices, and required documentation upon request.
• Validate billing accuracy and reconcile accounts.
• Collaborate with billing and sales to resolve pricing or tax issues.
• Prepare AR aging reports; track DSO and recovery metrics.
• Work with Sales, Customer Service, and Finance on account issues; support month-end closing.

Skills

AR principles

Collection processes

Excel proficiency

Customer communication

Negotiation skills

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Role & responsibilities

Collections Management

• Monitor and manage aging reports to identify overdue accounts.
• Initiate collection calls, emails, and followups to ensure timely payment.
• Maintain detailed records of customer interactions and commitments.
• Escalate delinquent accounts as per company policy.

2. Customer Account Management

• Review customer credit limits and payment history.
• Work with customers to resolve disputes, short payments, or deductions.
• Provide account statements, invoices, and required documentation upon request.
• Build strong customer relationships to support timely payments.

3. Billing & Reconciliation

• Validate billing accuracy and ensure invoices are correct and complete.
• Reconcile customer accounts, investigate discrepancies, and process adjustments.
• Collaborate with billing and sales teams to resolve pricing or tax issues.

4. Reporting & Documentation

• Prepare weekly/monthly AR aging reports for management.
• Track collection performance metrics (DSO, overdue %, recovery rate).
• Document all collection efforts and maintain internal auditready records.

5. CrossFunctional Collaboration

• Work closely with Sales, Customer Service, and Finance on account issues.
• Support monthend closing activities for AR.

Assist in improving AR processes and collection strategies

Technical Skills

• Strong understanding of AR principles and collection processes.
• Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
• Proficiency in Excel (VLOOKUPs, pivot tables, basic formulas).

Soft Skills

• Excellent communication and negotiation skills.
• Strong customer service and relationshipbuilding ability.
• Detailoriented, organized, and able to manage high volumes.

Ability to work under pressure and meet deadlines.