Account Manager

Gratitude Bharat; Mumbai; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Gratitude Bharat in Mumbai is seeking an Account Manager - Client Servicing with 3–5 years experience to own client relationships from brief to on-ground execution, coordinating with creative, production and operations teams in a fast-paced events environment.

You will prepare proposals, manage timelines and budgets, source vendors, negotiate terms, and ensure exceptional client experience across multiple accounts.

Qualifications

• 3–5 years of experience in Client Servicing / Account Management in events.
• Excellent communication and presentation skills.
• Strong negotiation and cost management abilities.
• Ability to work independently and manage multiple projects.
• Proficient in PowerPoint and Excel.

Responsibilities

• Manage and nurture key client accounts.
• Translate client briefs into actionable requirements.
• Coordinate with creative, production and operations teams.
• Prepare proposals, presentations, estimates and event plans.
• Own projects from briefing to execution and closure.
• Manage timelines, budgets and deliverables.
• Source and coordinate vendors across events.
• Negotiate to ensure competitive yet quality commercials.
• Oversee corporate gifting and merchandising sourcing.
• Develop a network of vendors and suppliers.
• Be involved in on-ground event execution.
• Handle multiple projects and clients.
• Identify opportunities to grow accounts.
• Ensure smooth communication and excellent client experience.

Skills

Client relationship

Vendor management

Proposal writing

Presentation skills

Event production

PowerPoint

Excel

Tools

PowerPoint

Excel

Job description

WE’RE HIRING | ACCOUNT MANAGER – CLIENT SERVICING

Experience: 3–5 years

Mode: Work from Office.

We’re looking for an Account Manager - Client Servicing who can own client relationships and take projects from the first brief to successful on-ground execution.

Key Responsibilities:

• Manage and nurture key client accounts
• Understand client briefs and translate them into actionable requirements
• Work closely with creative, production and operations teams
• Prepare proposals, presentations, estimates and event plans
• Take complete ownership of projects from briefing to execution and closure
• Manage project timelines, budgets and deliverables
• Vendor sourcing, coordination and management across different event requirements
• Negotiate with vendors and partners to ensure competitive commercials while maintaining quality
• Handle corporate gifting and merchandising requirements, including sourcing, customization, sampling, branding and delivery
• Develop and maintain a strong network of vendors and suppliers
• Be actively involved in on-ground event execution
• Handle multiple projects and clients simultaneously
• Identify opportunities to grow existing accounts and generate repeat business
• Ensure smooth communication and an excellent overall client experience

What We’re Looking For:

• 3–5 years of relevant experience in Client Servicing / Account Management within the events or experiential industry
• Strong client communication and presentation skills
• Good understanding of event production, vendor management and on-ground execution
• Strong commercial understanding with good negotiation and costing skills
• Exposure to corporate gifting and merchandising would be an advantage
• Ability to independently manage clients and projects
• Strong coordination, problem-solving and multitasking abilities
• Comfortable working in a fast-paced environment with tight timelines
• Proficiency in PowerPoint and Excel
• Most importantly, someone who is proactive, dependable and takes complete ownership

We’re looking for someone who doesn’t just service an account, but understands the client, owns the relationship and becomes their go-to person.