Business Title
Associate Technical Architect
Years of Experience
8 to 12
Job Description
We are looking for an experienced and solution-oriented Associate Technical Architect to lead the design and development of customer data solutions using Salesforce Data Cloud. The ideal candidate will have a strong background in Salesforce Marketing Cloud, Marketing Cloud Personalization (MCP), or other Salesforce clouds, and will have transitioned into working hands-on with Salesforce Data Cloud.
This role involves translating business requirements into scalable technical solutions, designing data models, and leading a team of developers to ensure successful delivery. The Associate Technical Architect will work closely with enterprise architects, product owners, and marketing stakeholders to align technical execution with strategic goals.
Must-Have Skills
- Hands-on experience with Salesforce Data Cloud, including data ingestion, unification, and activation
- Strong understanding of Salesforce Marketing Cloud, especially MCP, Journey Builder, and Interaction Studio
- Experience in designing and reviewing data models for customer data platforms
- Experience with Einstein
- Experience with Salesforce Sales Cloud or Service Cloud
- Ability to translate business requirements into technical specifications and solution designs
- Proficiency in API integrations (REST, SOAP) and data connectors
- Strong skills in SQL, Python, or JavaScript for data manipulation and automation
- Experience in leading development teams, managing tasks, and ensuring delivery quality
- Familiarity with identity resolution, consent management, and data governance
Good-to-Have Skills
- Exposure to Salesforce CRM, Service Cloud, or Commerce Cloud
- Knowledge of cloud platforms (AWS, GCP, Azure) and big data technologies
- Understanding of CI/CD pipelines, DevOps practices, and containerization
- Client-facing experience and ability to lead technical discussions with stakeholders
- Familiarity with audience segmentation, journey orchestration, and personalization strategies
Key Responsibilities
- Design and lead implementation of Salesforce Data Cloud solutions aligned with business goals
- Translate business requirements into technical designs and development plans
- Define and review data models, schemas, and ingestion pipelines
- Integrate Data Cloud with MCP and other MarTech platforms for activation and personalization
- Act as development lead, managing a team of developers and ensuring timely delivery
- Collaborate with enterprise architects to align with overall data strategy and governance
- Ensure data quality, privacy compliance, and performance optimization
- Troubleshoot complex data and integration issues across platforms
- Mentor developers and contribute to technical standards and reusable components
- Support audience creation, segmentation, and journey orchestration workflows
- Participate in roadmap planning and continuous improvement initiatives
Education Qualification
- Bachelors in Engineering with a specialization in Computer Science, Data, IT
- Graduates from other fields with good communication and analytical skills
Certification (If Any)
- Salesforce Certified Data Cloud Consultant
- Salesforce Certified Marketing Cloud Consultant
- Marketing Cloud Personalization Accredited Professional
- Salesforce Marketing Cloud Developer
- Salesforce Certified Administrator
- Salesforce Certified Agent Force Specialist
Shift Timing
12 PM – 10 PM
Location
DGS India - Bengaluru - Manyata N1 Block
Brand
Merkle
Time Type
Full time
Contract Type
Permanent