Salesforce Technical Architect- Bangalore- 30-35LPA- 7+ years of experience- Immediate joiners only

Angel and Genie; Bengaluru; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

Angel and Genie is seeking a Marketing Cloud Success Architect based in Bengaluru, India. This role entails being a trusted expert in Marketing Cloud solutions and requires 7+ years of experience in enterprise consulting, focusing on Salesforce Marketing Cloud.

You will engage with customers, provide technical expertise, influence stakeholders, and ensure customer success while maintaining high standards of data ethics and governance.

Collaboration with diverse teams is key to this role, making it essential to foster strong relationships to achieve collective goals.

Qualifikationen

• 7+ years experience in enterprise consulting with Salesforce Marketing Cloud.
• Deep understanding of data modeling and integration architectures.
• Knowledge of Marketing Cloud Engagement scripting languages.

Aufgaben

• Serve as the Marketing Cloud Subject Matter Expert.
• Evaluate and recommend optimization strategies.
• Translate complex technical concepts for diverse audiences.
• Build strong relationships with business partners.

Kenntnisse

Enterprise consulting

Salesforce Marketing Cloud

Data modeling

Integration architectures

Marketing Cloud Engagement scripting

Excellent communication

Tools

Salesforce

Data Management tools

APIs

Jobbeschreibung

Job Description

Job Overview:

We are looking for a passionate technical expert who has significant experience in delivering Marketing Cloud solutions to large enterprise organizations. Success Architects (SAs) are some of our most senior technical experts who provide proactive and reactive Architecture as well as Product Technical expertise. SAs deliver advisory engagements to help maximize customer success and adoption, as well as minimize attrition risk.

Primary Roles & Responsibilities:

• Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organization.
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud
• Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders
• Identify and evaluate capability gaps for standard product capability or identify creative solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.

Impact of the Role:

As a Marketing Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Marketing Cloud's powerful capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of the company as a leader in the industry.

Collaboration and Teamwork:

Collaboration is at the core of our success, and as a Marketing Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.

Qualifications:

• 7+ years proven experience in enterprise consulting, including implementing enterprise software solutions in the Marketing. Experience with Salesforce Marketing Cloud Engagement (Email/Mobile) AND one of: Marketing Cloud Personalization OR Marketing Cloud Intelligence OR Marketing Cloud Account Engagement OR similar product.
• Deep understanding of data modeling, integration architectures, and data governance best practices.
• Knowledge of Marketing Cloud Engagement scripting languages (AmpScript, SSJS, GTL, WSProxy)
• Experience with system architecture design and integration patterns
• Knowledge of Marketing Cloud Engagement Security capabilities and best practices
• Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive Stay up-to-date with emerging marketing, data-related and AI technologies
• Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
• Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy.

Preferred Requirements:

• Experience implementing Salesforce Clouds, Multi-cloud scenarios - Sales, Service, Industries, Marketing or Commerce Salesforce certifications
• Familiarity with Salesforce’s technical architecture: APIs, Standard and Custom Objects, APEX
• Familiar with Marketing / Personalization platforms
• Familiar with AI concepts.
• Knowledge of Data Management principles and experience with Customer Data Platforms or Data Lakes
• Understanding of development tools including SLDS, XML, HTML, SQL, Javascript, JSON, and CSS.