Associate System Administrator ( Contract )

InApp; Thiruvananthapuram; On-site; INR 268,000 - 469,000; Part time

Job summary

InApp in Trivandrum is seeking an entry-level Associate System Administrator to support day-to-day IT operations, asset management, and end-user helpdesk tasks. The role is contract-based for 6 months and Office-based at our Trivandrum location.

You will work with Windows and Linux, manage user accounts (AD), monitor systems, and coordinate with Network, Security, Cloud, and Applications teams. A hands-on, proactive learner will thrive in this environment.

Qualifications

• Basic knowledge of Windows OS and Linux fundamentals is required.
• Familiarity with AD and user management concepts is expected.
• Strong troubleshooting and analytical skills.
• Good communication and documentation abilities.
• Willingness to learn in a fast-paced environment.

Responsibilities

• Support day-to-day IT operations and end-user assistance.
• Handle asset management, provisioning, and decommissioning.
• Manage user accounts across AD and internal tools.
• Monitor system health and escalate to relevant teams.
• Coordinate meeting room IT facilities and AV systems.
• Collaborate with Network, Security, Cloud, and Applications teams.

Skills

Windows OS basics

Linux fundamentals

Networking basics

Active Directory / user management

Troubleshooting

Documentation

Tools

ServiceNow

Jira

Cloud platforms (AWS/Azure)

Job description

Back to Jobs Associate System Administrator ( Contract )

Experience : 2-4 Years

Project Location(s) : Trivandrum

Hiring Mode: Contract

Duration : 6 Months

Primary Technology: Windows OS, Linux Fundamentals, Ticketing

Work Mode : Work form Office

No. of Openings : 1

Job Role: Associate System Administrator

We are looking for a motivated Entry-Level System Administrator to support day-to-day IT operations, ensure smooth functioning of systems and devices, and provide reliable technical assistance to end users. The role involves hands-on support across asset management, user administration, endpoint support, and coordination with internal teams.

Key Responsibilities

Asset & Inventory Management

Maintain accurate records of IT assets (laptops, desktops, peripherals, software licenses)

Track asset allocation, movement, and lifecycle (procurement to disposal)

Perform periodic audits and ensure compliance with asset policies

End-User Support (Windows & Linux)

Provide first-level support for Windows desktops/laptops and basic Linux systems

Troubleshoot hardware, OS, and application-related issues

Assist users with installations, configurations, and updates

Ensure endpoint security controls (patching, antivirus, basic hardening)

User Management

Create, modify, and disable user accounts across systems (AD, email, internal tools)

Manage access rights based on roles and least privilege principles

Handle password resets and basic access-related issues

Employee Onboarding & Offboarding

Prepare and configure laptops/desktops for new joiners

Ensure timely provisioning of accounts, access, and required tools

Securely decommission assets and revoke access during employee exit

Maintain proper documentation and checklist completion

Monitoring & Basic Operations

Monitor system alerts, endpoint health, and basic infrastructure dashboards

Escalate issues to relevant teams (network, security, cloud) when required

Maintain logs and assist in incident tracking and resolution

Meeting Room & IT Facilities Support

Ensure meeting rooms are fully functional (AV systems, conferencing tools, network)

Troubleshoot issues related to projectors, video conferencing, and connectivity

Coordinate with vendors or internal teams for maintenance

Cross-Team Coordination

Work closely with Network, Security, Cloud, and Application teams

Support IT projects, deployments, and upgrades

Communicate effectively with stakeholders for issue resolution and updates

Required Skills & Qualifications

1. Basic knowledge of Windows OS and Linux fundamentals
2. Understanding of networking basics (IP, DNS, DHCP)
3. Familiarity with Active Directory / user management concepts
4. Good troubleshooting and analytical skills
5. Strong communication and documentation abilities
6. Willingness to learn and adapt in a fast-paced environment

Preferred Skills (Good to Have)

1. Exposure to ITSM tools (e.g., ServiceNow, Jira)
2. Basic understanding of endpoint security tools
3. Knowledge of cloud platforms (AWS, Azure, Google Workspace) is a plus

Key Attributes

• Customer-focused mindset
• Ownership and accountability for assigned tasks
• Ability to prioritize and manage multiple requests
• Team player with proactive attitude

Growth Opportunities

Exposure to advanced system administration, cloud, and security domains

Opportunity to work on automation and IT operations improvement initiatives