Associate Software Engineer

Capgemini; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Sports events participation

Yoga challenges

Marathons

Job summary

Capgemini India in Bengaluru is hiring for an L1 technical support role focused on voice process. You will handle first-line technical issues and guide users through basic troubleshooting.

The position requires good communication, comfort with 24/7 rotational shifts, and a basic understanding of computers and MS Office. Prior helpdesk experience is a plus and career growth opportunities are highlighted.

Qualifications

• Good communication skills and willingness to work in a 24/7 rotational shift.
• Basic understanding of computers.
• Basic understanding of MS Office apps.
• Experience in helpdesk is an added advantage.

Responsibilities

• Provide L1 technical support.
• Conduct voice process support.

Skills

Good communication skills

Willing to work in 24/7 rotational-rot

Basic understanding of computers

Basic understanding of MS Office apps

Experience in helpdesk

Tools

MS Office

Job description

Your profile

• Good communication skills Willing to work in helpdesk call taking profile
• Willing to work in 24/7 rotational shifts
• Basic understanding of computers
• Basic understanding of MS office apps
• Experience in helpdesk is an added advantage

Your role

• L1 Techincal support
• Voice process

What you''''ll love about working here

• Also get to participate in internal sports events, yoga challenges, or marathons.
• At Capgemini, you can work on cutting -edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini.

For this role, the gross annual starting base salary is [X] [currency] (full-time). This covers base pay only; any bonuses, incentives, and benefits will be discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with our pay principles. If a collective labour agreement applies, we will explain the relevant pay terms at the interview stage. Note: We never ask for your current or previous salary during our hiring process.