Associate Office IT

NPCI; Chennai District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Comprehensive Insurance

Employee Assistance Program

Annual Wellness Bouquet

Parental Leave

Relocation Support

Mobile Reimbursement

Car Lease

Job summary

NPCI invites an Associate – IT Infra Office Maintenance to join our team in Chennai. The role focuses on on‑prem O365 email setup with Cisco gateway, AD and DNS/DHCP administration, and proactive IT infrastructure maintenance.

You will coordinate with IS, Audit, and Risk teams to ensure compliance and reliable operations. The ideal candidate has 2+ years of IT infra experience, BE/BTech, and hands‑on skills in email security, AD, and DNS tooling.

Qualifications

• BE/BTech degree required with 2+ years of IT Infra experience.
• Experience in O365 & AD administration is essential.
• Knowledge of email security and DNS/DHCP is required.

Responsibilities

• Manage on premises O365 Email Setup with secure Cisco Email Gateway.
• Maintain Active Directory, DNS, DHCP, and related services.
• Administer Linux Bind DNS and open source DNS deployments.
• Handle DHCP scopes, IP reservations, and WiFi access point management.
• Patch management and software deployment for endpoints.
• Service desk coordination and audit compliance support.

Skills

O365 Email Setup

Active Directory

DNS/DHCP

Email Security

Scripting (Bash)

Ironport Mail Gateway

Education

BE/BTech

Tools

Linux Bind

Windows Server

Group Policy

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High- Performance Workplace .

The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare:

• ParentalLeave :Inclusivematernityandpaternityleave.
• Nanny at home Support: Assistance for Working Parents

Mobility&Lifestyle:

• MobilityBenefits :Relocation,transfers,andtravelsupport.
• HomeLoanInterestSupport :Upto50%reimbursement*
• MobileReimbursement :Newhandsetevery2years.
• CarLease,SalaryAdvance,SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning:

• ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting‑edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

• Job Title:Associate – IT Infra Office Maintenance
• Years of Experience:2+
• Education: BE/BTech

Requirements

Key Responsibilities

1. Managing on premises O365 Email Setup with secure Cisco Email Gateway for NPCI domain

Email Solution:

• Ensures email uptime for NPCI users & all SMTP application in order to keep NPCI business moving.
• Protect the NPCI MX email gateway from spam, cyber threats, malware, ransomware, spoofing and phishing attack.
• Secure NPCI email domain with enhancing email security protocol by stopping sender fraud with SPF, DKIM and DMARC.
• All Incoming & Outgoing clean mail accept and is deemed to be virus and spam free to avoid NPCI IP blacklist.
• NPCI Email Solution Integrated with Ironport and Active Directory for seamless mail delivery.
• Proactively reviews and resolves escalated call.
• On time version upgrade to closure of security vulnerability.
• O365 administrator, storage management, web hosting, troubleshooting skills, bash scripting, log management and automations, Ironport mail gateways management.
• Perform four email DR Drill activity with achieve schedule timeline with script to reduce the downtime during email Dr Drill.
• Coordinate with IS, Audit, and Risk team during internal and external audit for compliance and closure.

2. Managing Active Directory

Active Directory (AD):

• Maintaining 10 internal AD servers with DHCP & DNS services.
• Replication the all AD servers for synchronization, net logon, time services, FSMO roles, schema, NTDS database partitions and DNS settings.
• AD health check-up & identify resource bottlenecks, troubleshooting and resolving problems.
• Installing patches & software upgrade to close audit observation.
• Creation scripting to avoid the manually error.
• DNS zone / Delegation creation and deletion on location AD servers
• Regular clean up on AD, DNS and DHCP.
• Manages AD DHCP scopes and configuring the new scopes.
• Creation of Group policy and maintaining the policy.
• AD Single Sign On User Windows Login, EPO, Email & Proxy for seamless access.

3. Administration of Internet DNS server on open source

• Ensuring uptime NPCI public DNS.
• NPCI Public DNS application is running at three DC locations on Linux Bind with free software.
• Upgrade the Linux OS and Bind application to closing audit points related to Public DNS servers.
• Weekly backup with script of NPCI DNS public Zone files.
• Monitoring from cache poisoning attack and protect DNS server with safe & secure connection.
• All NPCI subdomains FQDN seamless queries resolve for external world by authoritative on premise NPCI DNS servers.

4. DHCP

• DHCP server Management
• Allow and Deny Mac Ids
• IP reservation
• Scope management
• Wifi Access point Management

6. Endpoint Client Management tool

• Patch Management
• Deploying of Software and Software Update
• Service Desk Management
• Management of AD, DNS, DHCP, O365, Iron port, Wifi, BMC client Management.