Associate NACH Settlement & Reconciliation

Zoho; Chennai District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

NPCI in Chennai invites an experienced Senior Associate/Associate to oversee NACH settlement and reconciliation operations within the Offline Products Delivery & Technology division.

The role requires 2–8 years of hands-on experience and a BE/BTech degree. You will collaborate with banks, ensure regulatory compliance, and identify automation opportunities using AI tools to streamline processes.

Qualifications

• BE/BTech degree required.
• 2–8 years of experience in settlement and reconciliation.
• Familiarity with RBI guidelines and NPCI SOPs.

Responsibilities

• Execute settlement and reconciliation for NACH and CTS products, ensuring accuracy and timeliness.
• Collaborate with the technology team to address operational issues.
• Identify opportunities for process automation and drive improvements in customer service.

Skills

AePS

Internal SOPs

NACH

CTS

IMPS

Education

BE/BTech

Job description

National Payments Corporation of India (NPCI) | Full Time

• Date Opened 20/08/2026


• Experience Level Associate


• State/Province Tamil Nadu


• Required Skills
  
  
  
  • AePS
  
  
  • and internal SOPs.
  
  
  • +10
  
  
  
  


• Job Type Full Time

About Us

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High-Performance Workplace .

The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set


• CustomerFirst


• LeadWith Purpose


• PassiontoDeliver


• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.


• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.


• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare:

• ParentalLeave :Inclusivematernityandpaternityleave.


• Nanny at home Support: Assistance for Working Parents

Mobility&Lifestyle:

• MobilityBenefits :Relocation,transfers,andtravelsupport.


• HomeLoanInterestSupport :Upto50%reimbursement*


• MobileReimbursement :Newhandsetevery2years.


• CarLease,SalaryAdvance,SubsidizedMeals.


• Reward&RecognitionProgram.


• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning:

• ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

Job Title: Senior Associate/Associate - NACH Settlement & ReconciliationDivision: Offline Products Delivery & TechnologyYears of Experience: 2 to 8 yearsEducation: BE/BTechLocation: Chennai

Key Responsibilities

• Execute smooth operation of settlement and reconciliation protocols for NACH & CTS products, ensuring accuracy and timeliness.


• Collaborate with the technology team to address complex operational issues.


• Identify opportunities for process automation and drive improvements in customer service.


• Provide all-around support to banks, covering both online and offline assistance, to resolve operational issues and facilitate seamless onboarding.


• Ensure compliance with regulatory requirements, internal SOP, resolving any issues related to NPCI operations in a timely manner.


• Generate accurate and timely reports, including regular and ad-hoc reports, to inform business decision-making.


• Sound knowledge of other NPCI products (IMPS, AePS etc)


• The ability to work effectively under pressure and handle stressful situations.


• Generative AI Tools (Microsoft Copilot, ChatGPT)


• Power Automate / AI Builder


• Exposure to AI-driven automation tools for operational process optimization, reconciliation, exception handling, and reporting.

Key Skills and Experience Required

• Strong understanding of NACH (National Automated Clearing House) and CTS (Cheque Truncation System) processes.


• Familiarity with IMPS, AePS, and other NPCI offerings.


• Knowledge of RBI guidelines, NPCI regulations, and internal SOPs.