Associate Manager - Branch Operations

HDFC Life; Chandigarh; On-site; INR 500,000 - 900,000; Full time

Job summary

HDFC Life is seeking an Associate Manager - Branch Operations to lead day-to-day branch activities, drive growth, and foster a high-performing team. The role demands strong leadership, strategic thinking, and a focus on compliance within the banking and finance context.

Ideal candidates have 2-5 years in a similar role, with a graduate or postgraduate degree, and excellent communication plus analytical skills.

Qualifications

• 2-5 years of experience in banking or finance.
• Graduate or Postgraduate degree required.
• Strong leadership and communication skills.
• Analytical and problem‑solving abilities essential.
• Proficiency in MS Office and data handling.

Responsibilities

• Lead daily branch operations to ensure efficiency and service quality.
• Identify improvement opportunities and drive revenue growth.
• Coach and develop branch staff for higher performance.
• Ensure regulatory compliance and adherence to company policies.
• Pursue business opportunities and strategic partnerships.

Skills

Leadership

Communication

Analytical thinking

Problem solving

MS Office

Education

Graduate degree

Postgraduate degree

Tools

MS Office

Job description

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What are we looking for?

We are looking for a driven and experienced Associate Manager - Branch Operations to join our team. The ideal candidate will be a leader who can manage all facets of branch operations, drive business growth, and foster a positive, high-performing environment.

What does the job entail?

Lead Operations: Oversee all daily branch operations to ensure efficiency and excellent service.

Improve Performance: Analyze data to identify areas for improvement and implement effective strategies to drive growth.

Manage Staff: Provide guidance and training to the team to enhance their skills and performance.

Ensure Compliance: Uphold all regulatory requirements and company policies.

Foster Growth: Identify and pursue business opportunities to increase revenue.

Work Experience

2-5 years of experience in a similar role, preferably within the banking or finance industry.

A Graduate or Post Graduate degree is required.

Preferred Skills

Strong leadership and communication skills.

Excellent analytical and problem-solving abilities.

Proficiency in MS Office.

Ability to adapt and thrive in a fast-paced environment.

Solid knowledge of the banking and finance industry.