Associate Manager - Branch Operations

HDFC Life; Kolhapur District; On-site; INR 600,000 - 900,000; Full time

Job summary

HDFC Life is seeking an Associate Manager - Branch Operations to lead daily branch operations, drive growth, and foster a high-performing team. You will oversee service quality, staff performance, and regulatory adherence in a fast-paced banking/insurance context.

The role emphasizes data-driven decision making, leadership, and collaboration with cross-functional teams to enhance revenue and customer experience.

Qualifications

• 2-5 years of relevant banking or finance experience.
• Graduate or Postgraduate degree required.
• Experience in branch operations preferred.

Responsibilities

• Lead daily branch operations for efficiency and service.
• Analyze data to identify growth opportunities.
• Provide guidance and training to staff.
• Ensure compliance with regulations.
• Pursue business opportunities to increase revenue.

Skills

Leadership

Communication

Analytical skills

MS Office

Banking knowledge

Adaptability

Education

Graduate or Postgraduate degree

Tools

MS Office Suite

Job description

Corporate Agency Manager - Banca

1 - 2 Years

What are we looking for?

We are looking for a driven and experienced Associate Manager - Branch Operations to join our team. The ideal candidate will be a leader who can manage all facets of branch operations, drive business growth, and foster a positive, high-performing environment.

What does the job entail?

Lead Operations: Oversee all daily branch operations to ensure efficiency and excellent service.

Improve Performance: Analyze data to identify areas for improvement and implement effective strategies to drive growth.

Manage Staff: Provide guidance and training to the team to enhance their skills and performance.

Ensure Compliance: Uphold all regulatory requirements and company policies.

Foster Growth: Identify and pursue business opportunities to increase revenue.

Work Experience

2-5 years of experience in a similar role, preferably within the banking or finance industry.

A Graduate or Post Graduate degree is required.

Preferred Skills

Strong leadership and communication skills.

Excellent analytical and problem-solving abilities.

Proficiency in MS Office.

Ability to adapt and thrive in a fast-paced environment.

Solid knowledge of the banking and finance industry.