Associate Mako Product Specialist

Stryker; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Stryker in Bengaluru, India is seeking a trained professional to train surgeons and OR staff on the MAKO robotic arm system and related implants. You will plan preoperative steps, prepare CT scans, and generate actionable reports for regulators and management.

The role requires a Bachelor's degree and 1+ year of experience, with preferred Biomedical Engineering background. Strong communication, analytical, and Microsoft Office skills are essential for success.

Qualifications

• Bachelor's degree required.
• 1+ year of work experience required.
• Biomedical Engineers preferred.
• Excellent presentation and interpersonal communications skills.
• Strong analytical and problem-solving skills.
• Ability to be persuasive in the absence of organizational authority.
• Must be able to understand and work within complex interdivisional procedures and policies.
• Proficiency in Microsoft Office (Excel, Word & PowerPoint).

Responsibilities

• Provides surgeons and operating room staff with training and clinical/technical support for the company's robotic arm applications to ensure ideal placement and precision.
• Prepares pre-operative CT scans using proprietary software for use with the RIO/ Robotic Arm Interactive Orthopedic System and assists in implant planning, sizing, and positioning.
• Provides reports and metrics detailing case reviews, services performed, and recommendations for product, documentation, and methodology improvements.
• Maintains MAKO equipment, inventories, processes sales orders and provides forecast input to District Sales Manager.
• Supports road-show demonstrations and on-site visits to showcase product clinical value to potential customers.
• Trains physicians and hospital personnel on the RIO System, accessories, disposables, and implants.
• Provides prompt complaint reports per the quality system and resolves product issues expediently.
• Provides case coverage at unassigned accounts as needed.

Skills

Communication skills

Presentation skills

Analytical thinking

Persuasive communication

Interdivisional collaboration

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Who we want:

• Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success.
• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you will do:

• Provides surgeons and operating room staff with training and clinical/technical support in the operation of the company''s robotic arm applications, associated equipment and instruments to insure ideal placement and precision
• Uses proprietary software to prepare pre-operative CT scans for use in conjunction with the company''s RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning
• Provides complete reports and associated metrics to management, direct supervisor and company''s regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements
• Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager
• Supports company road-show demonstrations and '' Showsite '' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value
• Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants
• Provides prompt and accurate complaint reports per the requirements of MAKOs quality system
• Solves product problems for customers in an expeditious manner
• Provides case coverage at unassigned accounts as needed

Minimum Qualifications (Required):

• Bachelors degree required
• 1 plus year of work experience required

Preferred Qualifications (Strongly desired):

• Biomedical Engineers Preferred
• Excellent presentation and interpersonal communications skills
• Strong analytical and problem-solving skills
• Ability to be persuasive in the absence of organizational authority
• Must be able to understand and work within complex interdivisional procedures and policies
• Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)

Travel Percentage: None