Technical Application Specialist - Biomedical Fresher

Meril; Vapi; On-site; INR 500,000 - 800,000; Full time

Job summary

A medical technology company in Gujarat, India is seeking a Technical Application Specialist for the MISSO Surgical Robot. This role requires providing clinical application support and hands-on training, enhancing surgical workflow efficiency, and ensuring adoption by surgeons and staff. The ideal candidate will have a B.E. / B.Tech in Biomedical Engineering, strong analytical skills, and a passion for surgical robotics. The position involves travel and collaboration with cross-functional teams to drive product success and customer satisfaction.

Qualifications

• 1-2 years of experience in medical devices or surgical robotics preferred.
• Experience in operating room (OT/OR) workflows.
• Strong understanding of electro-mechanical systems and robotic interfaces.

Responsibilities

• Conduct live demonstrations of MISSO Surgical Robot at hospitals and conferences.
• Provide on-site support during robot-assisted surgeries.
• Maintain detailed records of demonstrations and training sessions.
• Collaborate with Sales, Marketing, and R&D teams.
• Act as the technical liaison between surgeons and the company.

Skills

Fluent in English (spoken and writing)

Strong communication and presentation skills

Analytical and problem-solving abilities

Technical troubleshooting abilities

Proficient in MS Office and digital training platforms

Education

B.E. / B.Tech in Biomedical Engineering

Job description

Technical Application Specialist – MISSO Robot

Department:

Robotics – MISSO Applications

Location:

Job Purpose:

To provide clinical application support, product demonstrations and hands‑on training for the MISSO Surgical Robot, ensuring seamless adoption by surgeons and OT staff. The role focuses on enhancing surgical workflow efficiency, supporting robotic‑assisted procedures and strengthening customer confidence and satisfaction.

Key Responsibilities:-

1. Product Demonstration & Application Training

• Conduct live demonstrations of MISSO Surgical Robot at hospitals, medical conferences and training centers.
• Train surgeons, OT staff, biomedical engineers and clinical staff on system setup, console operation, workflow integration and surgical best practices.
• Deliver structured presentations on robotic features, clinical advantages, instrumentation and imaging capabilities.
• Support sales and marketing teams during workshops, CME programs, exhibitions and product showcases.
• Possess sound anatomical knowledge required for orthopedic surgery and be updated of all related products and processes available in market.

2. Clinical & Technical Support

• Provide on‑site support during Robot‑assisted surgeries, including pre‑operative procedures, docking, troubleshooting and workflow guidance.
• Assist installation and commissioning teams during system handover and clinical readiness checks.
• Coordinate with the service team and fulfill all technical requirements like robot installation, maintenance, defect‑identification & defect‑rectification (in‑case of a breakdown) software update and upgrades as and when required.
• Assist on‑site teams for lead conversion and technical discussions with the surgeons.
• Travel to different locations as and when required or as directed, for demos/ conferences/ surgeries/ maintenance etc.
• Collect surgeon and user feedback to support continuous product improvements in coordination with R&D.

3. Documentation & Compliance

• Maintain detailed records of demonstrations, training sessions, clinical case‑support activities and post‑evaluation feedback.
• Ensure adherence to OT safety standards, sterilization protocols and surgical robotics compliance guidelines.
• Prepare and update training materials, demo reports, user manuals and application documentation as required.

4. Cross‑Functional Collaboration

• Collaborate with Sales, Marketing, R&D, Quality, and Service teams to provide insights on workflow optimization, feature validation and clinical acceptance.
• Support internal testing, product validation sessions and new feature evaluation for MISSO software and hardware enhancements.
• Contribute clinical case insights and real‑world usage data for marketing, regulatory and product management documentation.

5. Customer Relationship Management

• Act as the technical liaison between surgeons, hospital administrators and Meril for MISSO‑related application matters.
• Ensure high levels of customer confidence through professional, time‑bound and expert interactions.
• Provide follow‑up visits and remote support to ensure ongoing skill development and smooth system utilization.

Qualifications and Experience:

• B.E. / B.Tech in Biomedical Engineering,
• Fresher or 1‑2 years of experience in medical devices, surgical robotics, minimally invasive surgery, imaging systems or high‑end capital equipment.
• Experience in operating room (OT/OR) workflows, MIS procedures or clinical training (preferred).
• Strong understanding of electro‑mechanical systems, robotic interfaces and clinical device operation.

Skills and Competencies:

• Fluent in English (spoken and writing) with strong communication and presentation skills.
• Deep interest in surgical robotics, clinical workflows and high‑precision engineering.
• Strong analytical, problem‑solving and technical troubleshooting abilities.
• Ability to engage confidently with surgeons, OT teams and hospital leadership.
• Proficient in MS Office, PowerPoint, documentation tools and digital training platforms.
• Willingness to travel extensively for surgeries, demonstrations and training programs.

Key Performance Indicators (KPIs):

• Number and success rate of demonstrations and clinical cases supported.
• Surgeon and hospital satisfaction scores.
• Training effectiveness and competency development of end users.
• Reduction in user issues related to application or workflow.
• Contribution to product enhancement, feedback cycles, and clinical readiness.