Associate - Inside Sales

AFFORIS HEALTH TECHNOLOGIES; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Platinumrx.in in Bengaluru is seeking an Inside Sales Executive to blend inbound and outbound sales through calls and WhatsApp, with a focus on converting leads into customers for our e-pharmacy platform.

The role requires 1-2 years in inside sales, fluency in two languages among Hindi, English, Kannada, Telugu, or Bengali, and strong CRM usage to log interactions and close deals; join a fast-growing startup offering incentives and growth.

Qualifications

• 1-2 years of inside sales, call center, or related experience.
• Fluency in at least two languages among Hindi, English, Kannada, Telugu or Bengali.
• Proven ability to meet or exceed sales targets in a fast-paced environment.
• Strong interpersonal and communication skills to engage customers.
• Comfortable using CRM tools to manage sales and data.

Responsibilities

• Handle inbound and outbound sales via calls and WhatsApp chats to convert leads into sales.
• Explain benefits of products and close purchases in the chronic medication segment.
• Build trust and provide a smooth purchasing experience for customers.
• Log customer data and interactions accurately in the CRM.
• Collaborate with the sales team to optimize processes and reach goals.

Skills

Inside sales

CRM proficiency

Customer relationships

Communication

Tools

CRM software

Job description

Platinumrx.in is seeking motivated and sales-driven individuals for the role of Inside Sales Executive. The position will involve a blend of inbound and outbound sales efforts, including interactions through phone calls and WhatsApp chats, with minimal involvement in support functions. We are looking for dynamic professionals who can effectively engage with customers, understand their needs, and close sales, contributing to the growth of our e-pharmacy platform.

Responsibilities

• Handle Inbound & Outbound Sales : Manage both incoming and outgoing calls, as well as WhatsApp chats, to provide potential customers with product information and convert leads into sales.
• Sales-Focused Conversations: Achieve sales targets by clearly explaining the benefits of PlatinumRx's products, especially in the chronic medication segment, and securing purchases.
• Build Customer Relationships: Establish trust with customers, ensuring they have a smooth and informative purchasing experience.
• CRM Management: Accurately log customer data, interactions, and sales in the company's CRM.
• Collaborate with Team: Work with the sales team to optimize processes and reach collective sales goals.

Qualifications

• Experience: 1-2 years of experience in inside sales, call center, or a related field, preferably in an e-pharmacy.
• Language Skills: Fluency in at least two languages - Hindi, English, Kannada, Telugu, or Bengali.
• Sales Track Record: Demonstrated ability to meet or exceed sales targets in a fast-paced environment.
• Customer-Centric: Strong interpersonal and communication skills to effectively engage and persuade customers.
• Tech-Savvy: Comfortable using CRM tools and other digital platforms to manage sales and customer data.

Why Join PlatinumRx?

• Incentives for Performance: Competitive salary with performance-based incentives.
• Growth Opportunities: Be part of a rapidly growing startup in the healthcare space.
• Collaborative Environment: Work in a dynamic team in a supportive office setting.