Inside Sales Executive - Mumbai

Twin Health; Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

Twin Health is seeking an Inside Sales Executive in Mumbai, India, to help generate and close sales deals. The role involves contacting potential or existing customers, answering inquiries, and maintaining customer relationships.

The ideal candidate must have proven sales experience, excellent communication skills in English, and a knack for negotiation. Join a passionate team dedicated to improving metabolic health through innovative AI technology.

Qualifications

• Proven experience as Inside Sales Executive or in a similar sales/customer service role.
• Proven track record of successfully meeting sales quotas.
• Excellent knowledge of English mandatory; Hindi and regional language preferred.

Responsibilities

• Contact potential or existing customers to inform them about our products.
• Answer questions about products or the company.
• Close sales and maintain customer relationships.

Skills

Excellent communication skills

Customer service skills

Negotiation skills

Ability to handle rejection

Job description

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We build a dynamic model of each person’s metabolism using data from CGMs, smartwatches, and meal logs, mapping the personal path to better health. Our dedicated clinical care team guides members to lower A1C below the diabetes range, achieve lasting weight loss, and reduce or eliminate medications while living healthier, happier lives.

Our team is passionate, talented, and united by a shared purpose. We are recognized for innovation and culture, including Innovator of the Year by the Employer Health Innovation Roundtable and other accolades. With $100 million raised, Twin is scaling rapidly across the U.S. and globally.

About The Job

• Inside Sales Executive
• Help generate sales in the company.
• Close sales deals and maintain customer relationships.
• Excellent communicator with superior people skills.
• Comfortable presenting products over phone, email, WhatsApp, and handling complaints and doubts.
• Goal: help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about our products.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Take and process orders accurately.
• Source prospect customer data from online and offline sources.
• Handle grievances to preserve the company's reputation.
• Keep records of calls and sales and note useful information on CRM tools.

Requirements

• Proven experience as Inside Sales Executive or other sales/customer service role.
• Proven track record of successfully meeting sales quota.
• Ability to learn about products and describe/explain them to prospects.
• Excellent knowledge of English (Compulsory), Hindi & Regional language preferred.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.