Associate- HR Helpdesk

Paytm; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

Paytm is seeking an HR Helpdesk Executive in Dadri, Uttar Pradesh, to serve as the first point of contact for employee HR-related queries. This role involves managing end-to-end HR operations including payroll coordination and ensuring timely resolutions for employee concerns.

The ideal candidate should possess sound knowledge of HR operations and strong communication skills, along with the ability to manage confidential information effectively. Proficiency in MS Excel and HRMS is also required.

Qualifications

• Knowledge of HR operations and generalist functions.
• Understanding of employee lifecycle management.
• Ability to handle confidential information with integrity.

Responsibilities

• Act as the primary HR helpdesk contact for employees.
• Manage queries related to the employee lifecycle.
• Coordinate with stakeholders to ensure TAT adherence.

Skills

HR operations knowledge

Interpersonal skills

Communication skills

MS Excel proficiency

Organizational skills

Tools

HRMS

Job description

Job Summary

We are looking for an HR Helpdesk Executive to act as the first point of contact for employee HR-related queries. The role involves handling end-to-end HR operations including employee lifecycle management, payroll coordination, and general HR support while ensuring timely and accurate resolution of employee concerns.

Key Responsibilities

• Act as the primary HR helpdesk contact for employees and resolve day-to-day HR queries
• Manage queries related to the complete employee lifecycle (hire to fire)
• Coordinate with respective stakeholders and ensure TAT adherence

Required Skills & Competencies

• Sound knowledge of HR operations and generalist functions
• Understanding of HR operational activities & employee lifecycle management
• Strong communication and interpersonal skills
• Ability to handle confidential information with integrity
• Good organizational and coordination skills
• Proficient in MS Excel, HRMS, and basic reporting
• Prior experience in handling employee queries and HR support will be an advantage