Job hunting For International Customer service Job seekers

WSNE Consulting Pvt. Ltd.; Gurugram District; On-site; INR 330,000 - 550,000; Full time

Benefits offered by this job

Night shifts

5 days working

Roster off

Transport facility

Job summary

WSNE Consulting Pvt. Ltd. in Gurugram invites applications for Customer Service Executives to engage with international clients and ensure a seamless customer experience.

The role involves calls, emails, and chats, explaining products, and maintaining high satisfaction. The position requires 1 year of international voice process experience, excellent English communication, and the ability to work rotational night shifts.

Qualifications

• Experience in handling international voice processes.
• Excellent written and verbal communication in English.
• Strong interpersonal and problem-solving skills.
• Willing to work in rotational night shifts.
• Basic computer knowledge.

Responsibilities

• Handle customer calls, emails, and chats.
• Explain products and services to clients.
• Maintain follow-ups to ensure customer satisfaction.
• Resolve queries and build long-term client relationships.

Skills

International voice process

English communication

Customer interaction

Problem solving

Rotational night shifts

Education

Undergraduate/Graduate degree

Job description

Job Summary: We are looking for Customer Service Executives to engage with global customer service. The role involves handling international clients, promoting customer satisfaction, and ensuring a seamless customer experience. Tech experienced will work.

Role & responsibilities:

• Engage with customers via calls, emails, and chats.
• Explain products and services effectively to clients.
• Maintain strong follow-ups and ensure high customer satisfaction.
• Handle objections, resolve queries, and build long-term client relationships.

Requirements:

• Undergrad/Graduate both can apply
• Minimum 1 year of experience in an International Voice Process
• Excellent verbal and written communication skills in English
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts (including night shifts)
• Basic computer knowledge

Salary & Benefits:

• Salary upto 5.50 LPA
• Lucrative incentives
• Night Shifts
• 24 *7 Shifts
• 5 days working
• Roster Off
• Both side transport facility.