Associate customer Support

Spearhead Professional; Gurugram District; On-site; INR 711,000 - 852,000; Full time

Job summary

Spearhead Professional in India is hiring a Telecaller – Real Estate to join our growing sales and marketing team. The role involves contacting leads from campaigns, understanding requirements, explaining project details, scheduling site visits, and maintaining CRM updates.

Requirements include 1–3 years in telecalling or inside sales, real estate experience preferred, fluent Hindi and English, and ability to work in an office. Salary up to ₹70,000 monthly depending on experience.

Qualifications

• 1–3 years of experience in telecalling, inside sales or customer support.
• Real estate experience preferred.
• Excellent Hindi & English communication skills.
• Regional language proficiency will be an added advantage.
• Comfortable using CRM tools and basic MS Excel/spreadsheets.
• Persuasive, confident, patient and target-oriented.

Responsibilities

• Contact and follow up with digital campaign leads from Google, Meta & other platforms.
• Understand customer requirements, budget, location and property preferences.
• Explain project details, pricing, amenities and USPs.
• Schedule and confirm site visits with the sales team.
• Maintain accurate lead and call updates in CRM.
• Follow up with warm leads and move prospects through the sales funnel.
• Coordinate closely with field sales teams to improve site-visit conversions.

Skills

Excellent communication

CRM proficiency

Persuasive, target-oriented

Bilingual English/Hindi

Tools

CRM tools

MS Excel

Job description

Were Hiring | Telecaller Real Estate Join Our Growing Sales & Marketing Team! We are looking for an energetic and results-driven Telecaller to join our real estate sales operations team.

Key Responsibilities

• Contact and follow up with digital campaign leads from Google, Meta & other platforms.
• Understand customer requirements, budget, location and property preferences.
• Explain project details, pricing, amenities and USPs.
• Schedule and confirm site visits with the sales team.
• Maintain accurate lead and call updates in CRM.
• Follow up with warm leads and move prospects through the sales funnel.
• Coordinate closely with field sales teams to improve site-visit conversions.

What We’re Looking For

• 1–3 years of experience in telecalling, inside sales or customer support.
• Real estate experience preferred.
• Excellent Hindi & English communication skills.
• Regional language proficiency will be an added advantage.
• Comfortable using CRM tools and basic MS Excel/spreadsheets.
• Persuasive, confident, patient and target-oriented.

Job Details

• Role: Telecaller – Real Estate
• Job Type: Full-Time
• Work Mode: Office-based
• Salary: Up to 70,000 per month, depending on experience and profile
• Working: Comfortable working on Sundays
• Projects: Bangalore | Mumbai/Thane | Goa | Lucknow